Five Tips for Bulldozers
A difficult conversation? No problem. But have you ever thought about how others respond to this approach?
Well, we can help. Below you’ll find some top tips and content to help you prepare for future conversations so everyone comes out feeling positive.
Five top tips
- Recognise that it is not about browbeating another person into compliance; it’s about finding a win-win solution
- Listen to their side of the story – don’t assume you know what they are going to say
- Recognise that the person you are talking to may feel exposed or vulnerable
- Develop an awareness of how other people see you
- Invest time in developing your emotional intelligence
Find out more
Handling difficult conversations
Face to face communication for interviews and meetings
Understanding non-verbal communication
These are just some of the thousands of resources all CMI members have access to through ManagementDirect, our online management resource portal.
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