Developing a flexible, learning organisation
Start Date: 29 Jun 2015
Start Time: 7:00 AM
End Time: 9:30 AM
Duration: 2 hours 30 minutes
Venue: Hotel Felix, Whitehouse Lane, Huntingdon Road, Cambridge, CB3 0LX › View map
Admission price: Free
Event Capacity: Full
Most businesses are structured in functions and hierarchical layers. Information flow is vertical not horizontal.
- Where does the customer sit in this?
- How can you create a culture that facilitates learning and an organisation that delivers value to the customers and markets you serve?
Our speaker Malcolm Johnston, Managing Director of Re-Formation Associates Ltd, will review some tools and techniques that will help your business to innovate, grow and set out a road map for creating a flexible organisation that anticipates and responds to customer needs.
|| Registration/tea/coffee/breakfast rolls
|| Cambridge Network
Malcolm Johnston, Managing Director, Re-Formation Associates Ltd
Malcolm is an experienced and dynamic interim manager and consultant with over 25 years B2B line management experience working in medium to large international corporations covering the following industries; defence electronics, telecommunications (all aspects), pharmaceuticals, supply chain technology, agriculture, facilities management, education and financial services. A leader of strategic marketing and customer management change programmes that deliver sustained improvements in revenue, brand value, customer satisfaction and employee engagement.
Tea, coffee and breakfast rolls will be provided.
Venue: Hotel Felix - URL: http://www.hotelfelix.co.uk/location
SatNav Postcode: CB3 0LF
Questions about this event should be addressed to Networks Support at firstname.lastname@example.org or by telephone on 01536 207394.