Creating Inclusive Cultures

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Start Date: 22 Jun 2017

Start Time: 6:00 PM

End Time: 9:00 PM

Duration: 3 hours

Capacity: 45

Venue: CMI, 3rd Floor, 77 Kingsway, London, WC2B 6SR › View map

Member price: £12.00

Non-member price: £18.00

How do you create diverse teams and build inclusive cultures?

Join us for an exclusive discussion and the latest practical insights. We’re delighted to be hearing from Rachel Higham of BT, who will share how one of the UK’s most iconic companies is transforming its values and taking an ‘ecosystem’ approach to create an inclusive management culture – plus we’ll have a small business perspective from the FSB’s Veronika Weisweiller, and the latest insights from CMI’s Head of Research, Patrick Woodman.




 Registration and welcome drink


 Inclusive Management and Leadership - Patrick Woodman, CMI, Head of Research


 Keynote - Rachel Higham, MD CIO Group BT


 Panel discussion and Q&A - with Veronika Weisweiller, Non-Operational Director, Federation of Small Business


 Buffet and networking


 Event concludes


Rachel Higham

Rachel Higham, MD CIO Group, BT

Rachel started her career qualifying as a Chartered Accountant at Chantrey Vellacott in London. She quickly moved into their IT consultancy practice and spent the next 20 years in various IT programme delivery, strategy & architecture and IT leadership roles in financial services with ABN Amro, M&S Money, HSBC and ACE Group (now Chubb). Rachel has spent considerable time working overseas in NA, LATAM, ASPAC and continental Europe. For the 2 years prior to BT, Rachel decided to move to the Telecoms sector and joined Vodafone as their Head of Cloud & Infrastructure.

Rachel joined BT in December 2015. As Managing Director for CIO Group she is responsible for delivering the platform-based IT strategy for Group systems across HR, Finance, Supply Chain, CBS & Shared Services and Group Services. Rachel also leads BT’s TechWomen programme helping our female technologists reach their potential and building a rich female talent pipeline.

Rachel holds a degree in Accountancy & Law from Exeter University.

Patrick Woodman

Patrick Woodman, Head of Research, Chartered Management Institute

Patrick heads up CMI’s research and insights programme on management and leadership practice. He leads on CMI’s work on the gender pay gap and developed CMI policy in working closely with the Government Equalities Office on the development of the recent pay reporting regulations. Patrick’s currently working on new research into organisational practices on gender diversity, part of the CMI Women campaign for more gender-balanced organisations, as well as research into the under-representation of black and ethnic minority individuals in management. Other key projects include CMI’s work on productivity, rebuilding trust in business, and developing better support for young people’s employability, including through the new management Apprenticeships.


Veronika Weisweiller

Veronika Weisweiller is an accomplished facilitator and presenter with extensive experience in all aspects of business planning and administration. She takes the lead on CPD for the CMI/IC London & South East Network.

Following language studies, a spell as an interpreter and owning a language school, she ran market research projects globally into a range of fields over many years. Clients included large corporations, public sector and SMEs, and she coached large teams of researchers.

A qualified trainer, Veronika has designed and delivered a range of courses and presentations on other topics as diverse as marketing, customer care, finance, disability awareness, quality control, and partnership working.

For the last 20 years, as a business adviser/consultant Veronika has mentored and coached many business owners and staff in a wide of sectors on their journey of business growth.

As a Director of the Federation of Small Business, she enjoys both the experience of running a large business and the day to day contact with SMEs. A lot of mentoring comes into play there too. Veronika is Chair of the CMI CPD London Network.

In her spare time and representing the fifth generation of her family, she is involved in the management and marketing of an events centre catering for up to 2,500 people.

Responsible for delivering the forerunner of this workshop for the Institute of Business Advisers and the Institute of Business Consulting amongst others, Veronika is delighted to continue to present this session on a subject which is increasingly relevant in an ever more stressful and competitive work environment.


  • Buffet

Enquiries contact

Questions about this event should be addressed to CMI Events at or by telephone on 01536 207461.

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