Resolving Conflict at Work: The Solution Lies within YOU!

Conflict Management

Start Date: 18 Jan 2018

Start Time: 9:00 AM

End Time: 11:00 AM

Duration: 2 hours

Capacity: 30

Venue: , Insole Court Fairwater Road Llandaff , Cardiff, CF5 2LN › View map

Conflict is inevitable where people are working together. Disagreements, differences of opinion and competing ideas on key issues are common and some organisations in fact see real value from the creative ideas and solutions born out of robust debate which some people may label as conflict. In 2014 a CMI report stated that four in ten UK employees reported some form of interpersonal conflict typically caused by differences in personality and in styles of working.

How many times have you heard yourself saying:

• If only he/she weren't so difficult
• If only they would listen
• If only I could make them understand
• Then my life would be so much better!

This session will help you understand that the solution to resolving conflict lies with you, not them. Changing what you do, what you say and how you say it, you will create changes in the other person. Even if you don't always get what you want, after this workshop you will feel more confident and empowered to drive what happens between the two of you.

Enquiries contact

Questions about this event should be addressed to Network Support at networks.support@managers.org.uk or by telephone on 01536 207394.

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