Bernie Mayall, on behalf of Mayall Management, is delighted to say Hello!
Hi - I have been part of CMI for a couple of years and check in regularly - following the conversations is a blast! But until now I haven't introduced myself. This is by way of a hello. It is a great pleasure to be part of this community and I am glad of the oppportunity. I hope to meet as many of you as possible as soon as possible - of course, I already know many of you on LinkedIn and FaceBook, but nothing beats the eyeball to eyeball, hand-grasping, proper introduction, and I look forward to that. I have already benefitted greatly from this connection and I look forward very much to extending that.
My organisation is a business created as the result of our mutual drive for excellence. We have many years of success between us, considerable experience of the Good the Bad and the Ugly. Don't get me started........
Genuinely passionate about people, sincerely motivated by a need to achieve and a drive to improve, deeply fascinated by how organisations and groups work and highly adept at identifying and planning what you need, we really do enjoy what we do, and it shows.
We are as comfortable with the slow-burn, slow-release work which needs a longer run-up and a more intense programme of education as we are with the Quick and Dirty audit and assessment with advice and a detailed written action plan that the organisation can follow at its own pace without our continued support. You will probably know which you need - if you don't, we can tell you. And we will be honest. That can be a challenge to hear, but if you really want to move forward - especially in this tough economic and political environment - there is little point in being other than kindly honest. Get our assessment and advice, keep your powder dry - and the environment will be kind to you.
We have many years successful experience working in, managing, expanding and troubleshooting services and organisations in Private, Public and Third Sectors. The tools we have developed, the eye we have for detail and the passion and determination we hold for what we do are the driving force behind our activities and contribute to our successes.
Grounded in principled practice, committed to person centredness and autonomy, networked and connected, we have all the materials to assess, scrutinise and advise organisations who want to expand, consolidate, or simply improve. Compliance is only a start for services - excellence is the goal, and we can enable you to achieve.
We especially like small organisations and like to encourage them to develop and improve. Call us now for some ideas and offers that will promote and develop your services and make life better for the people using and working in your organisation.
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Hiya Bernie, welcome to the online community :)
Thank you Mike. Much appreciated.
Hi Bernie, glad you've made it over. What did you make of the comments from Ratan Tata yesterday?
It (Ratan Tatas commentary) sounds to me like a considered reflection that dropped out of frustration. The UK as a culture does seem to be slow to catch up with other cultures - including the USA - in terms of expectations on managers and leaders, which are two different but allied roles. Picking off sections of the workforce for villification is an especially British hobby, too! It used to be the Workers - Fred Kite in "I'm All Right Jack" was a great example that still has the ability to make us squirm - and the good old British Public is now focussing on "Managers". As a generalised commentary it stings a bit, doesn't it? I have worked across the sectors and there is an appreciable difference between them when it comes to "going the extra mile" or raising the bar. Dedication and serious committment are not as commonly demonstrated as one might expect. That isn't to say they don't exist - of course they do! But the lack of them has not, until fairly recently, been seen as unusual or a bar to promotion in anything other than properly entrepreneurial businesses. Happily that is changing and the influence of other cultures and, crucially, other funding streams is bulking up our committment and dedication muscles!
I do think, however, that to focus too hard on poorly performing managers does the rest of us a disservice. That common cry that the NHS is over-populated with managers is an excellent example. There are, to be sure, some excruciating managers in Health and Social Services, cringeworthy and pretty useless at best - but there are some brilliant business minds in there too, busy developing the services and systems to make them viable. And God Forbid we should expect Nurses and Health Professionals to manage services - great as they might be clinically, their training and focus is not on management and development, and quite right. Good managers are needed to free up the prfessionals to do what they do best. The drip of criticism simply drowns out the voices of the good.
Sorry - got carried away!