Dual site management, is it viable?

Is it fair on the teams and their supervisors? Where is it successful and why?

Can you provide a bit more context Esme?

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Of course. The question regards the hospitality industry, e.g. managing two hotels of similar size

Thanks.  For me the role of a manager is primarily to give people the support needed to do their jobs, it isn't to micro-manage or anything like that.  So I don't personally see why one could not manage two hotels at the same time.

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To use a similar analogy I work in the construction industry and have often worked on building sites where a single manager is responsible for the running of more than one. As long as that manager has trusted and capable staff below him to whom he can delegate day-to-day tasks it's never been a problem.

The issue arises when that one manager, in charge of 2 or more sites, has the authority but either doesn't delegate it or doesn't have trusted staff to whom to delegate.

Then it's very easy to see how delays can appear while awaiting for authorisation to do/not do something.

In my opinion, it’s fine for a single manager to manage more than one site as long as he has the necessary resources and knows how to use them appropriately.

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Hi all,

I saw this posting late in the day, I have some (2 years) experience of dual site management in retailing /hospitality (this along with cluster leader responsibilities as well !).  There are pro's and con's to this, particularly if there is not a strong team ready for development backing you all the way in both sites.  Here is my key points negative view (I personally cannot find anything positive and of value in dual site management).

  1. No matter what anyone says it is a cost cutting exercise no matter what! (Thats the positive!)
  2.  You end up with no slack on your critical path, things happen that force delays to your (dual) objective timeline.
  3. Doing more of the same in two sites is the same as one site, there isn't any real personal development in it, there's just the travel in between.
  4. Potentially dual site can give you weakness's you haven't got! definitely not recommended unless you have two outstanding teams available.

Mike

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I work as a site manager for a cluster in NHS, thats 3 sites including bedded services. I personally think it is always healthy to manage a cluster than just one site so you are not stuck to one type of experience. Although the pay in public sector doesnt fully justify the amount of work that goes in ... 

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This is an extremely interesting question. People do manage multi sites and have always done so. Would those sites have fared better with a more 'focussed' management style? Who knows.

David Buckle is the shared CEO for both The South Oxfordshire and Vale of White Horse Councils. He will be stating his opinion of 'shared working' at The Oxford Showcase. http://cmieventmaintenance.managers.org.uk/EventViewer.aspx?id=6517 

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Kevin,

        Personally I think you've missed the point, multi site management is managing and a rewarding experience having experienced this at home and abroad I can whole heartedly say multi site management is demanding, rewarding and highly recommended.  Dual site management is exactly that, running two sites / shops hotels etc for the price of one. It is a cost cutting exercise and unless you have two teams up for the challenge you are unlikely to achieve any thing and potenially dual site management ends up as watered down crisis management or at least that is the danger.  Of course I am assuming the sites are two seperate sites and I do realise there will be exceptions in the public sector.

Mike

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Hi Mike.

Thanks for your comments.

Having managed multi-sites myself I wholeheartedly agree that they can be demanding whilst being extremely rewarding at the same time. My point is there is no way to compare the success of the two sites against their own potential success had the manager focussed on an individual site at a time. It goes without saying (though I'll say it anyway) that the more time a good Manager can devote to a site / project / department / company the more successful it is likely to be.

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Hi Kevin,

 Absolutely spot on Kevin! I completely agree with that. Having my own experience of dual site as oppossed to multi-site I personally found it a poor experience without any personal development opportunities whereas multi-site really is the sky's the limit and you are in controll of the opportunity not the other way around.

regards for now.

Mike

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