CMI Management Book of the Year

Commuters Read Category and Overall Winner


Not Knowing

Not Knowing: The Art of Turning Uncertainty into Opportunity,Steven D'Souza and Diana Renner, LID Publishing

Knowledge and expertise are highly valued in today’s business world. These values are introduced at an early age by our education system, and at work, we are assessed based on what we know, on having the answers and solutions. Our need for certainty, to know what’s going on, to have all the answers, exerts strong pressure in our lives. This important book offers an alternative, contrarian approach to dealing with such pressures – and to embrace “not knowing” rather than fearing it. The authors argue it is by “not knowing” that we in fact develop an exploratory mindset, and we discover, engage and create new ways to deal with business and management problems and issues.



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The authors - Diana Renner and Steven D'Souza

Steven D Souza and Diana Renner have over thirty years experience between them working globally with clients from corporate, non-profit and public sectors. They met at the Harvard Kennedy School s The Art and Practice of Leadership Development Program. Steven and Diana consult, coach, facilitate and train on a diverse range of leadership and management development programs. Steven is based in London, UK and is the Director of Deeper Learning Ltd. Diana is based in Melbourne, Australia and is the Director of Not Knowing Lab. For more information visit

Diana Renner                        Steven D'Souza

Diana Renner

Steven D'souza 

Visit the website of - Not Knowing Lab  an international consulting practice focusing on building the capability of organizations and individuals to successfully navigate uncertainty and lead through complexity

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All books entered in the CMI Management book of the Year can be borrowed from the CMI Library - email or phone 01536 207315