Any provider working with BGL needed to bring credibility and a solid track record - the CMI met these criteria and played their part as trusted partner well. Carol was particularly impressed with their ability to be flexible in their approach and adapt the programme to suit BGL's specific needs.
Carol states - "The Level 7 qualification was absolutely right for our business. We've had enquiries from delegates who want to upgrade from the certificate to the diploma and that's something we're now exploring with the CMI. We've established a relationship with them where we communicate regularly - they keep up to date with group developments to make sure whatever they deliver matches our needs now and in the future.