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Code of Practice for Professional Managers

The CMI Code of Practice for Professional Managers is a real differentiator. It sets the CMI and its members apart. It is what we stand for, as professional managers buying into and personifying the CMI vision. The Code refers to competence, professionalism, honesty and integrity and the duty to keep up to date with current good practice.  To download a copy, click here

Further themes addressed in the Code include transparency in communications, the safeguard of confidential information, respect for the environment and for issues of faith, conscience and diversity. 

The Code is binding on all members. As such, it forms a critical ingredient of our value proposition. It also sends a clear message to organisations that, by employing CMI members or, in fact, applying the Code within the organisation itself, they gain immediate added value.

It is important to keep the Code refreshed and up to date.  The latest review was conducted towards the end of 2010, led by the Professional Standards Committee.

The revised Code was approved by the Board of Trustees in February 2011.

 As part of ongoing work to promote the Code, the following statements have been developed as a 'condensed code', encapsulating the essence of what professional managers stand for:

 

   Maintaining high standards of professional conduct and competence

   Acting openly and with integrity

Being accountable for your actions and applying sound judgement

Motivating and supporting others and showing them respect

Contributing positively to organisational objectives

The Professional Standards Committee has a remit, not only to maintain the relevance and currency of the Code, but also to promote and raise awareness of the messages within the Code, both internally with the CMI and its membership, and also within the wider management and leadership arena.

The members of the Professional Standards Committee are:

  • Robin Colby FCMI (Chairman)
  • John Cousins MCMI FIC
  • Keith Dabbs FCMI
  • Ray Ferris FCMI
  • Michele Groves CMgr FCMI FIC
  • Janette Gulleford FCMI
  • Simon Keel-Diffey FCMI
  • Lalik Nasmyth ACMI
  • Jane Noakes MCMI
  • Barrie Sinclair-Kemp MIBC CMC FCMI
  • Katy Turff CMgr MCMI
  • Dr Aniko Zagon FCMI

The PSC is supported by its Investigation Panel; members who are called upon – in accordance with our complaints handling and resolution process – to investigate a formal complaint that may be made against an individual member. Members are appointed to the Panel on the basis of their experience in investigating complaints, sitting on disciplinary panels, analysing evidence and/or acting as conciliators.

CMI membership may be taken away if a complaint, once investigated, shows an actual breach of the Code. The most recent hearing took place in November 2011, and is written up as a case study.

The PSC has developed an active programme of work for 2012 which includes:

  • Further promotion of the revised Code, through Professional Manager, media messages, journal articles, workshops
  • Training package for members of the Investigation Panel
  • A review of the revised complaints handling and resolution process
  • Embedding the Code within the new Chartered Manager process.

For further information on the Code, the work of the PSC and the Investigation Panel or on the complaints handling procedures, contact Valerie Hamill, Institute Secretary on 020 7421 2707 or valerie.hamill@managers.org.uk