Code of Practice for Professional Managers

The CMI Code of Practice

The CMI Code of Practice for Professional Managers is a real differentiator. It sets the CMI and its members apart. It is what we stand for, as professional managers buying into and personifying the CMI vision. The Code refers to competence, professionalism, honesty and integrity and the duty to keep up to date with current good practice.

Further themes addressed in the Code include transparency in communications, the safeguard of confidential information, respect for the environment and for issues of faith, conscience and diversity.

The Code is binding on all members. As such, it forms a critical ingredient of our value proposition. It also sends a clear message to organisations that, by employing CMI members or, in fact, applying the Code within the organisation itself, they gain immediate added value.

It is important to keep the Code refreshed and up to date and it is therefore reviewed every three years, most recently in 2011. A review is now getting underway, to be conducted during the first half of 2014.

As part of ongoing work to promote the Code, the following statements have been developed as a 'condensed code', encapsulating the essence of what professional managers stand for:

  • Maintaining high standards of professional conduct and competence
  • Acting openly and with integrity
  • Being accountable for your actions and applying sound judgement
  • Motivating and supporting others and showing them respect
  • Contributing positively to organisational objectives

The Professional Standards Committee has a remit, not only to maintain the relevance and currency of the Code, but also to promote and raise awareness of the messages within the Code, both internally with the CMI and its membership, and also within the wider management and leadership arena.

The members of the Professional Standards Committee are:

  • Michele Berry CMgr FCMI FIC
  • Joanna Brown CMgr MCMI
  • John Cousins FCMI FIC
  • Eddie Darroch MCMI
  • Nick Elton CMgr FCMI
  • Janette Gulleford FCMI
  • Lalik Nasmyth MCMI
  • Jane Noakes CMgr MCMI
  • Barrie Sinclair-Kemp CMC MIC FCMI
  • Jeremy Webster CMC FIC

The PSC is supported by its Investigation Panel; members who are called upon – in accordance with our complaints handling and resolution process – to investigate a formal complaint that may be made against an individual member. Members are appointed to the Panel on the basis of their experience in investigating complaints, sitting on disciplinary panels, analysing evidence and/or acting as conciliators.

CMI membership may be taken away if a complaint, once investigated, shows an actual breach of the Code. 

For further information on the Code, the work of the PSC and the Investigation Panel or on the complaints handling procedures, contact Valerie Hamill, Institute Secretary on 020 7421 2707 or


To download a copy, click here