David Taylor: Brains Behind The Naked Office
The Seven Business Lessons from The Naked Office
The results for onebestway have been astounding – increased customers, morale and turnover/profit. There are 4 common sense reasons for this, and 3 that I did not anticipate:
Four common – sense tips (that are not so common) for any organisation:
1. Know where you want to go – have a vision for your organisation that is understandable by a ten year old. (If they can’t – your customers won’t).
2. Know where you are now – bring the truth in the room – stab people in the stomach, not in the back.
3. Know what you have to do to get to where you want to go – Unlock the potential of the people you already have by using their natural and learned strengths every day.
4. Just Do it! Take action – Your success comes down to what you actually do. What you, your people and your organisation do, every day. Everything else is just noise.
Three unexpected factors that helped onebestway’s extraordinary success
5. Have a common enemy – in this case it was me and the prospect of Naked Friday – in your company it may be a competitor, or going bust.
6. Treat your key projects like a TV schedule – with a “drop dead” deadline that cannot be extended because the programme has to be aired.
7. Have fun! I often write about this – I had completely underestimated its role over these five days. We spend so much of our lives at work – please, enjoy!

Comments
Again, I find this scenario absolutely fascinating. Some concrete business lessons which could easily be transported to any business but these are all lessons that could have been achieved through mediation whilst fully clothed if textbook learning isn't appropriate?
I think the message was lost.
I completely understand the desire to make good management fit good tv viewing (Gerry Robinson has done it on a number of occasions) but I honestly think that management doesn't belong on the tv. I wouldn't tune into a programme about good accounting (although over the past few months I've felt like the news has become a tutorial on financial principals) and I don't think the right way to reach managers is through tv.
I must say that I found the programme simply to be well crafted publicity stunt. Whilst the underlying principles you outline are perfcetly sound, I suspect the real reason for the company's success was the significant PR opportunity that the programme afforded them, rather than their 'authenticity'.
I am also surprised that David Taylor kept his kit on given that his point was about authenticity.
Peter
Having a common enemy is a great driver of organisations! Basically - a common enemy can unite all the employees through a joint interest and a joint pursuit.
All very well having a common enemy but I find it a bit odd that you'd want it to be someone so intrinsic to the company. Surely it's much better to have your enemy as a competitor or someone that you'd be 'fighting' against for a longer period of time?