Baby, it's cold outside (or SWOT or not to SWOT)

Trudging through the snow last week, for what I hope is the last time this winter (I'm an optimist!), got me thinking. We don't see snow very often, and suddenly the whole outside world looks rather different. As I look out of my office window, the silver birch that I though was a silvery white, is actually pink. The garden is normally full of different grassy levels, but now the shape of each individual tree is much easier to see. I can see where all the different animals go because they have left little trails of pawprints across the snow. And I realised that these signs have always been there, but it is only because of the novelty of the snow that I am paying them more attention.

Then I wondered. When was the last time I looked outside of my business with the same degree of attention? Perhaps the novelty of a deep recession could provide the same backdrop to this as this deep snow did?

I looked at all the different tools I have that might help me do this, and remembered the SWOT. Ah ha! I thought. For those not familiar with this, a SWOT looks at your internal Strengths and Weaknesses against the external Opportunities and Threats. The review of the external factors is just like looking out of the window onto the snow, but you review the Political, Economic, Social and Technological factors, and how they may have changed. (And yes, this spells PEST, so it's kind of like looking at those animal footprints!) Some of these changes may have no impact, some, e.g. a shortage of available credit, may present an increased threat to your business and some, e.g. increased numbers of people working from home to decrease transport costs, may provide you with an opportunity to increase your business in some way. The review is similar for everyone, but the impact will be unique to your particular business. Having done that, you can snuggle back into the warmth of your business and review whether you have the strengths in the right resources, skills and knowledge to overcome the threats or to take advantage of the opportunities or whether you need some training or extra help if these are weaknesses.

Have you done a SWOT for your business yet this year? It's better than moaning about the cold and the snow isn't it?

Comments

Good point Jacqui.  It's always a good practice and habit to get into analysing both your own strengths and those of your competitors.  No company is an island and all that.

Good advice.

If you really want to be comprehensive you could try a PRESTCOM analysis and use the results to feed into your SWOT.

PRESTCOM covers both internal and external factors so it is the ideal tool to help put together the SWOT analysis. It covers the following issues:

Political
Regulatory
Economic
Social
Technological
Competitive (Porter's 5 forces)
Organisational (Internal issues e.g. budgets, strategy etc.)
Market (Analysis tools - Ansoff's matrix, BCG Matrix)

Has anyone else used this method?

If I'm honest Sean, I'll say no, and I have yet to work at a company that has performed PRESTCOM, or SWOT, or any of those.  Best intentions and all that, but it simply isn't something that has ever happened.  I think at many companies you spend so much time doing what you're doing that you have next to no time to actually analyse why you're doing it or whether it could be done better, or even stopped all together.

PRESTCOM or PESTLE (the other one) are also very useful. But working with SMEs I find that even getting them to do PEST is a challenge!

Especially in the current environment, MDs are working in the business not on the business. Yet this is an ideal time to be re-evaluating where your business could and should be going! I encourage all my clients to do a SWOT every year.

 

Good observations Jacqui. To be honest I can't see how an organisation can flourish without the use of some of these tools or adaptations of them.  If you don't scan your external environment how do you know the influences that will impact on your business, how can you prioritise and how can you remain focussed. As a public service we utilise PESTELO heavily in influencing the content of our strategic assesments and helping us to develop, refine and review our priorities.

I haven't done a SWOT this year.  In fact I can safely say I've never done one in my 17 years of trading.  Not consciously, at least.  I think it's one of those things I have in the back of my mind - I guess I am aware of our shortcomings and what could impact on our business but I just don't take the time to put them on paper.  Perhaps I should in order to clarify my thoughts.

Jacqui, I'd be interested in adding PRESTCOM or PESTLE to my toolbox. Can you point me in the direction of any textbooks or articles covering these approaches in more depth (and ideally including some examples)? Thanks in anticipation.

Hi Chris, I mainly work with my own notes, which are based on my MBA from many moons ago. I will have a look and see what else I have though. Are you working in any particular industry/sector?

Hi Jacqui, I work in the Life, Pensions and Investments sector in roles including IT project manger, PMO manager and systems development manager, and find techniques such as these very useful in creatively identifying options and solving problems from an operational and IT perspective. It is often more efficient to nip round a mountain rather than climb over it!