Revised Checklist on Implementing a Balanced Scorecard

We are pleased to announce the publication of a revised Checklist on Implementing a Balanced Scorecard.  Traditionally, managers have used a series of indicators to measure how well their organisations are performing. These measures relate essentially to financial issues such as business ratios, productivity, unit costs, growth and profitability. While useful in themselves, they provide only a narrowly focused snapshot of how an organisation performed in the past and give little indication of likely future performance.

During the early 1980s, the rapidly changing business environment prompted managers to take a broader view of performance. Consequently, a range of other factors started to be taken into account, exemplified by the McKinsey 7-S model and popularised by Peters and Waterman’s In Search of Excellence. These provide a broader assessment of corporate health both in the immediate and the longer term. This checklist focuses on the Balanced Scorecard, which was developed by Robert Kaplan and David Norton in the early 1990s with the aim of providing a balanced view of an organisation's performance, provides a list of actions to do and those to avoid, plus references to more detailed publications.

CMI Members: download this Checklist for free:  http://www.Managers.org.uk/mgtdirect

Non-members may purchase this Checklist at http://www.managers.org.uk/publications