Members sign in to get the member discount
Thanks for showing an interest in this product. If you're a member then you can take advantage of our member discount by signing in using the log in link at the top right hand corner of this screen.
If you're not yet a member click the register link to get started.
Collecting debts - Checklist 128
All businesses which operate on the basis of extending credit to customers and clients will, from time to time, be faced with the situation when payment is overdue. At what point extended credit becomes a debt to be collected and how urgently is a matter for individual decision. This checklist outlines sound principles for action from that point onwards.
Publication date September 2010
Note: CMI members can download checklists free of charge from ManagementDirect. You can order them individually here but you will be charged an administration fee.
A .pdf version will be emailed to you within one working day.