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A-Z product directory

Checklists

  • Face to Face communication for interviews and meetings - Checklist 096

    £1.99

    Purchase this checklistEffective face to face communication is a vital element in personal and organisational success. A few well chosen words can make the difference between a message which is rejected or misconstrued and one which is clearly understood and achieves its purpose. Similarly, the time and place chosen for the delivery of a message, the approach taken or the tone of voice used, can have a powerful impact on the response it elicits.

    Publication date March 2014.

    Note: CMI members can download checklists free of charge from ManagementDirect. You can order them individually here but you will be charged an administration fee.

    A .pdf version will be emailed to you within one working day.

     

     

    Price: £1.99
  • Facilitating - Checklist 162

    £1.99

    Purchase this checklistGood facilitators help to improve communication, integrate activities and identify problems within teams or groups. A facilitating approach will reduce employee dependency, empower individuals and increase staff involvement. Facilitating can be a difficult role which can be more time-consuming than simply ‘telling’ employees what to do. It also requires a considerable level and variety of skills.

    Publication date August 2012.

    Note: CMI members can download checklists free of charge from ManagementDirect. You can order them individually here but you will be charged an administration fee.

    A .pdf version will be emailed to you within one working day.

     

    Price: £1.99
  • Feasibility studies - Checklist 235

    £1.99

    Purchase this checklistFeasibility studies are particularly used in project management, but might also relate to many other areas, especially where new investment is concerned.  These include proposed business ideas, organisation or strategy changes, new products or business improvements.

    Publication date September 2011.

    Note: CMI members can download checklists free of charge from ManagementDirect. You can order them individually here but you will be charged an administration fee.

    A .pdf version will be emailed to you within one working day.

     

    Price: £1.99
  • Filing at Companies House - Checklist 189

    £1.99

    Purchase this checklistThis checklist outlines the requirements for companies in the United Kingdom to file forms, accounts, resolutions and other information at Companies House. Everything listed is a legal requirement and due regard should be given to the time limits.

    Publication date October 2012.

    Note: CMI members can download checklists free of charge from ManagementDirect. You can order them individually here but you will be charged an administration fee.

    A .pdf version will be emailed to you within one working day.

     

    Price: £1.99
  • Get the right people and get the people right - Checklist 123

    £1.99

    Purchase this checklistLine managers are increasingly sharing responsibility for various aspects of people management with personnel specialists and in smaller organisations; managers often act as their own personnel officers. This checklist provides an introduction to the main responsibilities of people management for those new to the role.

    Publication date March 2012.

    Note: CMI members can download checklists free of charge from ManagementDirect. You can order them individually here but you will be charged an administration fee.

    A .pdf version will be emailed to you within one working day.

     

    Price: £1.99
  • Getting sponsorship - Checklist 085

    £1.99

    Purchase this checklistThis checklist is a guide for commercial managers involved in corporate sponsorship for the first time. It looks at how to set up and get the best out of a sponsorship arrangement, for all concerned. The checklist is written for managers seeking sponsorship, but if you are a sponsor, read it with that perspective in mind.

    Publication date March 2011.

    Note: CMI members can download checklists free of charge from ManagementDirect. You can order them individually here but you will be charged an administration fee.

    A .pdf version will be emailed to you within one working day.

     

    Price: £1.99
  • Giving constructive criticism as a coach - Checklist 223

    £1.99

    Purchase this checklistThe giving of criticism should be positioned as a positive management action, and viewed as such by both parties. The aim is to help the recipient to develop and to improve their performance for their own good, for the good of their colleagues and team and in support of the organisation’s vision, values and goals.

    Publication date August 2013.

    Note: CMI members can download checklists free of charge from ManagementDirect. You can order them individually here but you will be charged an administration fee.

    A .pdf version will be emailed to you within one working day.

    Price: £1.99
  • Giving feedback as a coach - Checklist 222

    £1.99

    Purchase this checklistCoaches may have to give feedback on a number of occasions, and will have to deliver both praise and criticism.  Sometimes, they may view the encounter with some trepidation.  There is no need to be apprehensive about it however, as much can be done beforehand to ensure that the risks of the feedback session going wrong are minimised and the desired outcomes are achieved.

    Publication date April 2011.

    Note: CMI members can download checklists free of charge from ManagementDirect. You can order them individually here but you will be charged an administration fee.

    A .pdf version will be emailed to you within one working day.

    Price: £1.99
  • Gathering competitive intelligence - Checklist 153

    £1.99

    Purchase this checklistThere are ethical and unethical approaches to gathering CI. Information made available in press releases, annual reports or job advertisements, poses few ethical questions. However, sending employees to job interviews at competitor organisations is doubtful behaviour. Spying or business espionage is highly unethical and, in some cases, illegal.

    Publication date July 2013.

    Note: CMI members can download checklists free of charge from ManagementDirect. You can order them individually here but you will be charged an administration fee.

    A .pdf version will be emailed to you within one working day.

     

    Price: £1.99
  • Handling the politics - Checklist 208

    £1.99

    Purchase this checklistOffice politics is a fact of everyday working life. It arises from the desires of individuals and groups to shape organisational agendas and to enhance their own position and influence within the organisation. Organisational politics manifests itself in the context of daily workplace interactions. It carries many negative connotations: opposing groups and individuals jockeying for position, the ruthless pursuit of personal agendas, unscrupulous and unethical behaviour, in-fighting and back-stabbing. Political behaviour can indeed give rise to destructive conflicts which can paralyse an organisation, render it ineffective, or damage its reputation. It can also lead to a climate of division and anxiety which will hinder the organisation from achieving its objectives.

    Publication date March 2011.

    Note: CMI members can download checklists free of charge from ManagementDirect. You can order them individually here but you will be charged an administration fee.

    A .pdf version will be emailed to you within one working day.

    Price: £1.99
  • Handling complaints - Checklist 066

    £1.99

    Purchase this checklistCourtesy, speed and a personal touch are all essential elements of a complaints response procedure.  A complaining customer who gets all three will usually emerge as a happier customer, who feels more satisfied with your service and organisation than before the complaint was made. And people who feel this way frequently tell others about it.

    Publication date April 2012.

    Note: CMI members can download checklists free of charge from ManagementDirect. You can order them individually here but you will be charged an administration fee.

    A .pdf version will be emailed to you within one working day.

    Price: £1.99
  • Handling conflict situations - Checklist 046

    £1.99

    Purchase this checklistDisagreements, differences of opinion and conflicting perspectives on key issues inevitably arise in any context where people are working together, and especially in a competitive business environment. While not all conflict is negative - creative solutions and new ideas can often emerge from the cut and thrust of debate – conflict can frequently become destructive.

    Publication date March 2014.

    Note: CMI members can download checklists free of charge from ManagementDirect. You can order them individually here but you will be charged an administration fee.

    A .pdf version will be emailed to you within one working day.

    Price: £1.99
  • Handling effective meetings - Checklist 002

    £1.99

    Purchase this checklistMeetings vary enormously in purpose, number of attendees, style, duration and level of representation, for example, from heads of governments to members of staff within a small unit or branch. Outcomes may impact internationally, nationally or regionally, or may only affect the day-to-day internal operations of a small organisation.

    Publication date June 2011.

    Note: CMI members can download checklists free of charge from ManagementDirect. You can order them individually here but you will be charged an administration fee.

    A .pdf version will be emailed to you within one working day.

     

    Price: £1.99
  • Handling information - avoiding overload - Checklist 150

    £1.99

    Purchase this checklistWorldwide access to the internet has dramatically increased the availability of all sorts of information, and the use of email means that more information is in circulation than ever before. In a climate of uncertainty where it is difficult to distinguish a real opportunity from a red herring, managers face the twin problems of restricting the amount of information to a level that is manageable, and of extracting any gems from the mass available. Too much information causes anxiety, and inefficiency; insufficient information leads to ineffective decision making, management by guesswork, and even stagnation and decline.

    Publication date March 2011.

    Note: CMI members can download checklists free of charge from ManagementDirect. You can order them individually here but you will be charged an administration fee.

    A .pdf version will be emailed to you within one working day.

    Price: £1.99
  • Health and safety - fire precautions planning - Checklist 184

    £1.99

    Purchase this checklistThe possibility of a fire occurring in the workplace always exists, even where there are no obvious fire hazards. One of the first priorities any organisation should have is that of ensuring the proper implementation of a Health and Safety policy. This will involve developing effective procedures for the provision of fire precautions and a safe evacuation plan for staff and visitors in the event of a fire.

    Publication date April 2013.

    Note: CMI members can download checklists free of charge from ManagementDirect. You can order them individually here but you will be charged an administration fee.

    A .pdf version will be emailed to you within one working day.

    Price: £1.99
  • Health and safety: managing the process - Checklist 157

    £1.99

    Purchase this checklistTop management commitment is essential to successful health and safety management, and a coherent strategy, fully integrated into the organisation’s general management practices and processes, is required.  This should not only meet legislative requirements, but also contribute to the positive well-being of the organisation.  If it is effective, health and safety management will reduce the risk of injury and ill-health, reduce lost staff time, improve corporate image and avert negative publicity.

    Publication date March 2012.

    Note: CMI members can download checklists free of charge from ManagementDirect. You can order them individually here but you will be charged an administration fee.

    A .pdf version will be emailed to you within one working day.

     

    Price: £1.99
  • Health and safety: undertaking a risk assessment - Checklist 056

    £1.99

    Purchase this checklistFailure to comply with the relevant legislation can result in fines and/or imprisonment for senior managers or directors.  By identifying hazards in the workplace and the likelihood of an accident occurring (the risk), employers can take action to deal with the most pressing problem areas.  Reducing accidents in the workplace benefits both employer and employee through the creation of a safer working environment and savings due both to a reduction in lost time and productivity, and fewer accident claims.

    Publication date March 2012.

    Note: CMI members can download checklists free of charge from ManagementDirect. You can order them individually here but you will be charged an administration fee.

    A .pdf version will be emailed to you within one working day.

     

    Price: £1.99
  • How to succeed at job interviews - Checklist 033

    £1.99

    Purchase this checklistThe recruitment or selection interview represents an opportunity to present yourself to a potential employer as someone who has the skills, experience and knowledge to do the job and make a significant contribution to the organisation.  Many people face interviews with trepidation, but good interview skills can help you to make a good impression and secure the job or the promotion you seek.  Whatever type of interview you face, careful preparation is a key factor in how you perform on the day and the impression you create.

    Publication date September 2013.

    Note: CMI members can download checklists free of charge from ManagementDirect. You can order them individually here but you will be charged an administration fee.

    A .pdf version will be emailed to you within one working day.

     

    Price: £1.99
  • Implementing business process re-engineering - Checklist 008

    £1.99

    Purchase this checklistThis checklist provides an outline guide, as a synthesis of best practice, to the key stages in implementing Business Process Re-engineering (BPR).

    Publication date October 2011.

    Note: CMI members can download checklists free of charge from ManagementDirect. You can order them individually here but you will be charged an administration fee.

    A .pdf version will be emailed to you within one working day.

    Price: £1.99
  • Introducing performance related pay - Checklist 143

    £1.99

    Purchase this checklistPRP may also be a method of rewarding the performance of groups or teams, whereby collective performance is the basis of the reward – many believe that this is more likely to foster a culture of supportive working and collaboration, and commensurately less likely to lead to conflict.

    Publication date October 2013.

    Note: CMI members can download checklists free of charge from ManagementDirect. You can order them individually here but you will be charged an administration fee.

    A .pdf version will be emailed to you within one working day.

    Price: £1.99