We all know the importance of communication. Its one of those things that is inextricably interwoven into all our lives and we’ve been doing it – or trying to do it – since we were born.
But doing it well, getting your communication “on target” every time is another thing.
The aim of this book is to help you get your workplace communication right – and do it well. Written for managers just like you it explains and illustrated the what, why, when, where and how of successful workplace communication including:
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Knowing when to talk and when to listen
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How to choose the right methods of communication for the right situation
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Identifying your own style.
Publisher: Hodder Education; date: 2009; pages: 195; ISBN: 9780340983898.
Buy from Hodder at a special offer.
Price: £9.99.