Teams and Individuals
Aimed at anyone who manages a team, whether large or small.
Using a combination of action-oriented checklists and handy short summaries of the ideas of seminal management thinkers on individual motivation and team behaviour, it will guide you through the basics of selecting and building a successful team. It will then help you motivate and develop individuals to enable your team to achieve a consistently high standard. As well as introducing you to valuable skills such as coaching and mentoring, this concise and indispensable handbook will also equip you for difficult situations such as managing conflict, dealing with bullying and breaking bad news to help you become an effective and capable manager.
The guide covers a range of topics:
- Getting the right people
- Effective verbal communication
- Developing trust
- Delegation and empowerment
- Setting SMART objectives
- Motivating and coaching
- Managing conflict