Diploma in Management
C41/SC41 Developing your management style
Checklists
Our Management Checklists identify a number of key action points for a particular skill or process. Click on a title to view as a pdf.
Carrying out an information audit
Coaching for better performance
Counselling your colleagues
Effective business writing
Effective communications: communicating with groups
Effective communications: delivering presentations
Effective communications: preparing presentations (032)
Effective visual aids (101)
Emotional intelligence (178)
Empowerment (048)
Getting the most from statistics (139)
Handling conflict situations (046)
Handling effective meetings (002)
Handling information: avoiding overload (150)
Making rational decisions (015)
Managing your time effectively (016)
Marketing yourself (145)
Mentoring in practice (083)
Networking (118)
Neuro-Lingustic Programming (167)
Personal development planning (092)
Report writing (051)
Solving problems (012)
Starting a new job (132)
Stress management: self first (034)
Succeeding as a new manager (133)
Successful delegation (112)
Testing for personal effectiveness (164)
Work-life balance (193)
Further Resources
Use our updated Management Direct to find additional resources. Try searching on the following subjects: Communication, Conflict, Interpersonal communication. Management styles, Personal development.
C42/SC42 Managing financial and non financial resources
Checklists
Our Management Checklists identify a number of key action points for a particular skill or process. Click on a title to view as a pdf.
Accounting ratios (192)
Cash flow for the small business (120)
Collecting debts (128)
Controlling a budget (043)
Controlling costs (126)
Controlling credit (127)
Discounted cash flow (185)
Drawing up a budget (042)
Effective purchasing (146)
Fundraising (045)
Internal audit (049)
Investment appraisal (181)
Managing working capital (182)
Mapping human resource skills (084)
Reading a balance sheet (130)
Reading a profit and loss statement (183)
Shareholder value analysis (160)
Stock control (134)
Supply chain management (172)
Taking action on the environment (019)
Writing an invitation to tender (010)
Further Resources
Use our updated Management Direct to find additional resources. Try searching on the following subjects: Balance sheets, Budgets, Operations management, Supply chain management
C43/SC43 Planning to meet customer and quality requirements
Checklists
Our Management Checklists identify a number of key action points for a particular skill or process. Click on a title to view as a pdf.
Handling complaints (066)
Health and safety: fire precautions (184)
Health and safety: managing the process (157)
Health and safety: undertaking a risk assessment (056)
Implementing a smoking policy (063)
Implementing kaizen (142)
Preparing for ISO9000 (004)
Total quality: getting TQM to work (030)
Total quality: mapping a TQM strategy (029)
Further Resources
Use our updated Management Direct to find additional resources. Try searching on the following subjects: Health and safety, ISO9000, Quality control, Risk management, Total quality management
C44/SC44 Effective communication and information management
Checklists
Our Management Checklists identify a number of key action points for a particular skill or process.
Carrying out an information audit (013)
Carrying out market research (111)
Complying with the Data Protection Act (220)
Designing questionnaires (080)
Effective business writing (091)
Effective communications: communicating with groups (108)
Effective communications: preparing presentations (032)
Effective communications: delivering presentations (031)
Getting the most from statistics (139)
Handling effective meetings (002)
Handling information - avoiding overload (150)
Making rational decisions (015)
Managing knowledge (166)
Performing a SWOT analysis (005)
Report writing (051)
Shareholder value analysis (160)
Team briefing (081)
Further Resources
Use our updated Management Direct to find additional resources. Try searching on the following subjects: Communication, Decision making, Information management, Interpersonal communication, Meetings, Problem solving
C45/SC45 Managing performance
Checklists
Our Management Checklists identify a number of key action points for a particular skill or process. Click on a title to view as a pdf.
Coaching for better performance (089)
Conducting a performance appraisal (036)
Counselling your colleagues (053)
Devising a coaching programme (224)
Developing a mentoring scheme (082)
Empowerment (048)
Evaluating training (113)
Giving criticism as a coach (223)
Giving feedback as a coach (222)
Handling conflict situations (046)
Introducing flexible working into your organisation (026)
Managing absenteeism (058)
Managing the bully (225)
Managing the plateaued performer (140)
Mentoring in practice (083)
Motivating the unmotivated (221)
Performance management (180)
Setting objectives (052)
Setting up a disciplinary procedure (102)
Setting up a grievance procedure (054)
Team briefing (081)
Further Resources
Use our updated Management Direct to find additional resources. Try searching on the following subjects: Absenteeism, Coaching, Discipline,Flexible working,Performance appraisal,Performance management
O41/S041 Recruitment and selection
Checklists
Our Management Checklists identify a number of key action points for a particular skill or process. Click on a title to view as a pdf.
Attracting and retaining women returners (095)
Drawing up a contract of employment (097)
Get the right people and get the people right (123)
Implementing a diversity management programme (152)
Implementing a job evaluation scheme (114)
Introducing an equal opportunities policy (062)
Introducing flexible working into your organisation (026)
Investing in your people (065)
Manging staff turnover and retention (037)
Managing a student placement (135)
Mapping human resource skills (084)
Organising the induction of new recruits (001)
Planning the recruitment process (023)
Planning and using job descriptions (110)
Setting objectives (052)
Steps in successful selection interviewing (107)
Steps in successful team building (088)
Successful delegation (112)
Using psychometric tests (059)
Using your staff to mutual advantage (121)
Further Resources
Use our updated Management Direct to find additional resources. Try searching on the following subjects: Interviewing, Recruitment, Succession planning
O42/SO42 Developing personnel and personnel performance
Checklists
Our Management Checklists identify a number of key action points for a particular skill or process. Click on a title to view as a pdf.
Coaching for better performance (089)
Conducting a performance appraisal (036)
Counselling your colleagues (053)
Developing a mentoring scheme (082)
Empowerment (048)
Evaluating training (113)
Handling conflict situations (046)
Introducing flexible working into your organisation (026)
Managing absenteeism (058)
Managing the plateaued performer (140)
Mentoring in practice (083)
Performance management (180)
Personal development planning (092)
Setting objectives (052)
Setting up a disciplinary procedure (102)
Setting up a grievance procedure (054)
Team briefing (081)
Testing for personal effectiveness (164)
Further Resources
Use our updated Management Direct to find additional resources. Try searching on the following subjects: Absenteeism, Discipline, Flexible working, Performance appraisal, Performance management
O43/SO43 Effective financial management
Checklists
Our Management Checklists identify a number of key action points for a particular skill or process.
Accounting ratios (192)
Cash flow for the small business (120)
Collecting debts (128)
Controlling a budget (043)
Controlling costs (126)
Controlling credit (127)
Discounted cash flow (185)
Five routes to greater profitability (136)
Investment appraisal (181)
Managing working capital (182)
Reading a balance sheet (130)
Reading a profit and loss statement (183)
Further Resources
Use our updated Management Direct to find additional resources. Try searching on the following subjects: Balance sheets, Budgeting, Operations management
O44/SO44 Managing marketing activities
Checklists
Our Management Checklists identify a number of key action points for a particular skill or process
Carrying out market research (111)
Developing new products (173)
Building closer customer relations (156)
Handling complaints (066)
Handling the media (115)
Implementing a service level agreement (007)
Implementing Best Value (175)
Marketing for the small business (117)
Preparing a marketing plan (020)
Public relations planning (155)
Pursuing business excellence (163)
Relationship marketing (171)
Setting up a customer care programme (087)
Successful direct mail (070)
Writing a business plan (021)
Further Resources
Use our updated Management Direct to find additional resources. Try searching on the following subjects: Customer service, Marketing management, Marketing plans, Marketing research
O45/SO45 Principles of project management
Checklists
Our Management Checklists identify a number of key action points for a particular skill or process.
Managing projects (035)
Participating in projects (197)
Further Resources
Use our updated Management Direct to find additional resources. Try searching on the following subjects: Project management
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