Introduction
A selection of downloadable resources of relevance to specific units of the Diploma course are listed below. Additional Study Resources, including online databases, are also available to support your studies. Visit Management Direct for details of a wide range of resources on management consultancy. Enter "Management consultants" in the serach box (in quote marks) for the best results.
A number of e-books are also of relevance to this qualification, including:
Management consulting: delivering an effective project, by Philip and Louise Wickham
Top consultant: developing your skills for greater effectiveness, by Calvert Markham.
DMC01 Professional practice
Management Checklists
Codes of ethics (028)
Further Resources
Use our updated Management Direct to find additional resources. Try searching on the following subjects: Ethics in business, Corporate social responsibility.
DMC02 Professional development
Management Checklists
Conducting a performance appraisal (036)
Development passive people (086)
Devising a coaching programme (224)
Giving criticism as a coach (223)
Giving feedback as a coach (222)
Networking (118)
Personal development planning (092)
Testing for personal effectiveness (164)
Further Resources
Use our updated Management Direct to find additional resources. Try searching on the following subjects: Coaching, Continuing professional development, Counselling, Mentoring, Networking, Personal effectiveness.
DMC03 Organisation structure and culture
Management Checklists and Thinkers
Building closer customer relationships (156)
Implementing an effective change programme (040)
Mapping an effective change programme (038)
Motivating your staff in a time of change (068)
Producing a corporate mission (067)
Geert Hofstede: cultural diversity
Kurt Lewin: change management and group dynamics
Further Resources
Use our updated Management Direct to find additional resources. Try searching on the following subjects: Change, Organisational culture.
DMC04 Entry and diagnosis
Management Checklists
Effective negotiation (174)
Resolving commercial disputes (159)
Writing an invitation to tender (010)
Further Resources
Use our updated Management Direct to find additional resources. Try searching on the following subjects: Contracting, Customer service, Negotiating, Outsourcing.
DMC05 Interpersonal interaction
Management Checklists
Brainstorming (014)
Effective verbal communication with groups (108)
Effective negotiation (174)
Emotional intelligence (178)
Ensuring clear communication (200)
Handling conflict situations (046)
Handling effective meetings (002)
Networking (118)
Steps in successful team building (088)
Team briefing (081)
Further Resources
Use our updated Management Direct to find additional resources. Try searching on the following subjects: Interpersonal communication, Emotional intelligence, Influencing skills.
DMC06 Group techniques
Management Checklists and Thinkers
Effective verbal communication with groups (108)
Empowerment (048)
Participating in projects (197)
Steps in successful team building (088)
Successful delegation (112)
R Meredith Belbin: team building
Further Resources
Use our updated Management Direct to find additional resources. Try searching on the following subjects: Assertiveness, Delegation, Internal communication, Influencing skills, Conflict, Teamworking, Team building.
DMC07 Communicating with impact
Management Checklists and Thinkers
Brainstorming (014)
Effective business writing (091)
Effective verbal communication with groups (108)
Effective communications: preparing presentations (032)
Effective communications: delivering presentations (031)
Effective negotiation (174)
Emotional intelligence (178)
Ensuring clear communication (200)
Handling conflict situations (046)
Handling effective meetings (002)
Networking (118)
Neuro-linguistic programming (167)
Steps in successful team building (088)
Team briefing (081)
Report writing (051)
Dale Carnegie: how to win friends and influence people
Further Resources
Use our updated Management Direct to find additional resources. Try searching on the following subjects: Internal communication, Interpersonal communication, Emotional intelligence, Influencing skills, Conflict, Meetings, Neuro-linguistic programming.
DMC08 Managing consultancy interventions
Management Checklists
Planning overseas assignments (006)
Using management consulting services effectively (003)
DMC09 Effective project management
Management Checklists
Managing projects (035)
Participating in projects (197)
Further Resources
Use our updated Management Direct to find additional resources. Try searching on the following subjects: Project management
DMC10 Tools and techniques for effective consulting
Management Checklists
A programme for benchmarking (060)
Deciding whether to outsource (079)
Establishing a performance measurement system (129)
Implementing business process re-engineering (008)
Implementing the balanced scorecard (154)
Making rational decisions (015)
Solving problems (012)
Total quality: getting TQM to work (030)
Total quality: mapping a TQM strategy (029)
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