Introductory Executive Diploma in Management (SILEDM)

SCQF Level 10 

Syllabus

Personal development planning:  

Understanding:  

•  what ‘management’ involves at this level and what skills and knowledge are required by an effective manager
•  the importance of seeking feedback on your skills and knowledge
• lifelong learning and how to plan your development needs to meet personal and organisational objectives.  

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 Management Information Systems concepts:

Understanding:  

• the importance and role of Management Information Systems in organisations and the effect of e-technology
• key legislation and the ethics of information handling
• the range and use of information at an operational level and how it can be used to influence management decisions
• how information and recommendations can be presented effectively.  

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Managing business challenges:

Understanding: 

• the main concepts of strategy and the link with operational activities
• the need for change/improvement and how to promote it
• the basic principles underpinning the planning and management of change. 

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Marketing:

Understanding:

• what marketing is, its importance and its main applications for the operational manager. 

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Managing operations

Understanding: 

• the types and nature of ‘operations,’ ie product, service and product-service mix
• the main tools and techniques for managing operations
• how quality and continuous improvement can contribute to the organisation’s objectives and the importance of promoting them
• the impact of key legislation relating to managing operations, including that on health & safety. 

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Managing finances:

Understanding:

• the nature and main types of financial data required by different stakeholders
• how core financial data is analysed and evaluated
• the core principles of budgeting and costing
• the key components of financial proposals, including the main legal requirements  

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Managing human resources and performance:

Understanding: 

• how organisational culture impacts on human resource (HR) management
• the recruitment and selection process and how it fits in with the strategic HR plan
• the importance of performance assessment and evaluation
• the main methods for developing the performance of teams and individuals
• key legislation relevant to HR management. 

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Learning outcomes  

On completion of this qualification you will know how to:

1. Prepare and carry out a personal development plan, with particular emphasis on integrating development needs with personal and organisational objectives.
2. Make use of core marketing concepts relevant to the role of an operational manager.
3. Obtain and use information to influence management decisions.
4. Promote one of the following - quality, continuous improvement or the need for change - taking account of any relevant major legal requirements.
5. Analyse and evaluate core financial data and draw conclusions.
6. Identify and agree the personnel needed to meet a specified operational objective.
7. Assess, evaluate and develop the performance of others.
8. Make a recommendation for organisational improvement and present it effectively.