CMI comments on the impact of artificial intelligence on management

Too often talk of new technologies brings visions of disrupting the workforce and automating some management jobs out of existences. Yet, as technology starts to transform organisations, it can change the workflow of managers by making many routine and administrative jobs far more efficient and freeing up managers to focus far more on creativity, innovation and engaging employees, customers and stakeholders.

As the workforce becomes increasingly automated, management and leadership grows in importance. They'll serve as bridges between the technology and their team members, guiding them toward more innovative and collaborative pursuits. The leadership skills of creating a sense of purpose, engaging and developing their teams, and making their team feel valued and appreciated will be critical. Technology does not pose a threat to jobs but will empower managers and leaders to create a far more effective workplace for all.

Petra Wilton, director of strategy for the Chartered Management Institute

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