Small Business Saturday: Top 5 tips for managers in small businesses

This weekend was Small Business Saturday, therefore the Chartered Management Institute has published five top tips for managers in small businesses.

  1. Don’t hire in your own image
  2. Hiring in your own image can be damaging to workplace culture. By hiring similar people, your company lacks the diversity and inclusion it needs to succeed in the business world. Diversity improves employee wellbeing and adds more revenue to the company.

  3. Set goals and focus efforts
  4. Research by Mckinsey shows that out of companies who have effective performance management systems, 91% say that employees' goals are linked to business priorities. Aligning personal and business objectives can make the results stronger and increase productivity. Goals should never be seen as stagnant, but should constantly be evolving. By setting goals concurrently, some things may slip through the cracks, or employees may attempt to achieve all goals in one go.

  5. Have an open door policy
  6. An open door policy is positive in many ways for the workplace. It creates closer relationships and rapport with the staff members and presents a manager as being actively involved in the day to day activities in the office. As a result of this, managers are able to become a part of more informal discussions in the workplace. It makes communication between the manager and employees easier, resulting in increased accessibility to information as well as productivity.

  7. Culture is king
  8. Cultural fit within a company can be a challenge to define. Essentially it describes the factors which affect the alignment between an employee and a company’s core values and culture. Cultural fit can include an individual’s behaviour, character, values, beliefs, attitudes, preferred work environment and management style. In a recent study by Totaljobs, over two thirds (67%) of employers felt that cultural fit was highly important and played a part in their recruitment process. “We can teach someone to do a job, we can’t teach someone to love the way we operate”, said the Founder of Kolbeco Lauren Kolbe.

  9. Conduct Team building exercises
  10. Team building activities improve workplace projects that involve multiple people. The activities give people an understanding of everyone else’s strengths and weaknesses as well as finding out the areas that need personal work. This syncs the team's aims and way of working, improving future projects.

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About CMI

The Chartered Management Institute (CMI) is the only chartered professional body for management and leaderships, dedicated to improving managers' skills and growing the number of qualified managers.

Our professional management qualifications span GCSE to PhD equivalents, including the unique Chartered Manager award, which increases earning potential and improves workplace performance. We have been registered as an apprentice assessment organisation by the Skills Funding Agency.

CMI has led the way in developing a suite of trailblazing management apprenticeships with a 40-strong group of employers. These start from Level 3 (team leader) and Level 5 (operations manager) through to Chartered Manager Degree Apprenticeship. The Senior Leader Master's Degree Apprenticeship gives employers the option to upskill up to executive and C-suite level. CMI is a Skills Funding Agency-registered apprentice assessment organisation.

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