Top 20 Companies for Management and Culture

  • The top 20 UK companies with the best workplace leadership and culture have been named in research by CMI and Glassdoor
  • Global Management Consultancy, Bain & Company named top company for leadership and culture
  • Companies scored through analysis of reviews posted on Glassdoor website

The 20 UK companies with the best workplace culture and leadership - as chosen by employees - have been announced in new research by the Chartered Management Institute (CMI), the professional body for management and leadership, and job website, Glassdoor.

This year’s highest-ranked company in the 'Leadership and Culture at Work: the CMI/Glassdoor Top 20' is global management consultancy Bain & Company. The consultancy, which serves some of the world's leading corporates, scored highly across all measures, including a 99 per cent 'recommend to a friend' rating. The consultancy has a rigorous recruitment process, with Barney Hamilton, Chief Talent Officer at Bain & Company, estimating that up to 80 per cent of the organisation will be involved in the evaluation and assessment process to ensure they find 'exciting recruits with a passion for making an impact'.

Second was recruitment agency, Investigo, which trusts employees to manage their own time rather than setting core hours.

The third highest-rated company was energy consultant, Northern Gas & Power. The company also featured in last year's ranking. The Gateshead-based company fosters an "innovative" culture, where team members can finish work for the year one they’ve hit their annual financial target.

The 'Leadership and Culture at Work: the CMI/Glassdoor Top 20' ranking was based on analysis of the reviews posted on the Glassdoor website by current and former employees of more than 700,000 companies.

The CMI/Glassdoor Top 20 showcases companies with the best management and working cultures in the UK. At a time when trust in business is at an all-time low, good management and leadership is more important than ever to build inclusive and inspiring cultures which enhance productivity and promote employee engagement and wellbeing.

The 20 companies listed here are fantastic examples of the different ways culture can be nurtured, whether that’s through letting employees determine their own hours, lunchtime yoga classes or investing in staff through high quality leadership programmes.

Rob Wall, Head of Policy at CMI

Also featured in CMI and Glassdoor’s top 20 companies for culture and leadership were Facebook at number nine, Anglian Water at 13th and Salesforce in 19th place.

The business benefits of putting employees first are now proven – investing in culture and leadership is mission-critical for all companies. The CMI/Glassdoor Top 20 is setting a high bar for other leadership teams to emulate.

What is really interesting is the huge diversity in companies we see as pioneers when it comes to leadership style. Some of these employers are huge multinationals; others are far smaller, national firms; and in industry terms, the CMI/Glassdoor Top 20 features everything from tech and energy, to consulting and social enterprise.

Joe Wiggins, Head of Corporate Communications, EMEA at Glassdoor
Rank Company What they do Management and culture ethos
1 Bain & Company Management Consultancy Passion, energy, humility and extraordinary teams
2 Investigo Recruitment agency Define your values, and then let your people set their own schedules
3 Northern Gas & Power Energy management consultants Hit your targets and get the rest of the year off. Innovation rules!
4 The Good Care Group In-home care If your people set your values, they’ll truly live them
5 Chess Tech company Instil your values deeply; that why they’ll last
6 Goodman Masson Finance and technology recruiter Recognise your people’s achievements. That way, they’ll stay
7 XPO Logistics Logistics company Keep communication direct and meaningful
8 Auto Trader Automotive marketplace Authentic content underpins a much-admired digital business
9 Facebook Social media platform Seven behaviours matter at the technology and social media giant
10 PHMG Custom-made audio Continuously improve, deploy the best talent and promote from within
11 Bromford Social enterprise providing affordable housing & specialist housing services Add a bit of you in everything you do
12 Rentokil Initial Pest-control firm Visible leadership unifies dispersed teams
13 Anglian Water Water and water-recycling company Keep people focused on your long-term purpose
14 Peninsula Group HR consultancy Find people with passion, and then upskill them
15 HomeServe UK Home assistance provider Openness is everything
16 Lead Forensics Software sales firm Constantly align people to the company’s DNA
17 Hiscox Insurance provider You can have an entrepreneurial culture in a large insurer
18 Lookers Car dealership Set a positive culture, and then communicate
19 Salesforce Cloud computing company It all comes down to ohana
20 Helping Hands Professional home care Have a family spirit and do the right thing

The full Leadership and Culture at Work: the CMI/Glassdoor Top 20 report is featured in the autumn issue of CMI’s Professional Manager magazine and can be found at: CMI/Report

- Ends -

Notes to editors

About CMI

The Chartered Management Institute (CMI) is the only chartered professional body for management and leaderships, dedicated to improving managers' skills and growing the number of qualified managers.

Our professional management qualifications span GCSE to PhD equivalents, including the unique Chartered Manager award, which increases earning potential and improves workplace performance. We have been registered as an apprentice assessment organisation by the Skills Funding Agency.

CMI has led the way in developing a suite of trailblazing management apprenticeships with a 40-strong group of employers. These start from Level 3 (team leader) and Level 5 (operations manager) through to Chartered Manager Degree Apprenticeship. The Senior Leader Master's Degree Apprenticeship gives employers the option to upskill up to executive and C-suite level. CMI is a Skills Funding Agency-registered apprentice assessment organisation.

We provide employers and individual managers with access to the latest management thinking and with practical online support that helps them to embrace change, create high-performing teams and keep ahead of the curve.

With a member community of more than 157,000 managers and leaders, we promote high standards of ethical practice through our Professional Code of Conduct, and help managers to build their expertise through online networks, regional events and mentoring opportunities.