What is Mentoring?


Start Date: 28 Sep 2016

Start Time: 9:30 AM

End Time: 11:30 AM

Duration: 2 hours

Capacity: 21

Venue: The Assembly House, Theatre Street, Norwich, NR2 1RQ › View map

Admission price: Free

Event Capacity: Full

Mentoring involves the use of the same models and skills of questioning, listening, clarifying and reframing associated with coaching.

Traditionally, mentoring in the workplace has tended to describe a relationship in which a more experienced colleague uses his or her greater knowledge and understanding of the work or workplace to support the development of a more junior or inexperienced member of staff.

Together with eras, we are hosting these joint coaching and mentoring breakfast sessions across the region in the coming months to further explore the mentoring relationship.

Join us if:

  • You are looking for Management Mentoring support - We will explore how mentoring can support you in improving your management and leadership skills, 'know-how' and performance, not to mention helping you network quickly and effectively.
  • You are interested in becoming a Mentor - We will explore how, as a Mentor, you can provide a high level of support and guidance which will enhance the effectiveness of the mentee.


Margaret Burnside

Margaret Burnside

Margaret is the Director for People Development at eras ltd. Holding over 25 years experience, Margaret is a qualified coach, Fellow of the Institute of Leadership and Management and a member of the Engage for Success Guru Group. She has a passion for helping organisations develop an engaging culture, often through working with the top teams and senior leaders. In addition to her consultancy work, Margaret has been a manager in a large retail organisation and has run several smaller businesses.

Hilary Clifford

Hilary Clifford

Hilary is a CMI Board Member for the Eastern Region and a Leader and Change Consultant in private public and third sectors. She is an approved Growth Accelerator Coach and an inspirational and effective specialist in change management and business development. A leader of people with over 20 years experience in developing strategy, building partnerships, managing change, enhancing performance and delivering results in a range of organisations across public, private and voluntary sector in the UK and internationally. Hilary is currently working as an Interim and offering consultancy since 2010.

Nicola Millbank

Nicola Millbank

Nicola is a People Development Consultant at eras ltd. She is an experienced, respected learning and development consultant, and business coach, with many years’ experience working with managers and directors, predominately in the retail sector.
A coach, mentor, facilitator and agent of change, Nicola has designed and delivered change management programmes to support major business goals in this highly competitive sector.

Additional Information

This is a joint event with CMI and eras Ltd.

eras logo

If you cannot join us for this date and venue, perhaps you can join us at the following:

 Monday 22nd August   The Holiday Inn, Cambridge, CB24
 Monday 3rd October   The Holiday Inn, Ipswich, IP2 0UA


  • Free event
  • Refreshments provided

Enquiries contact

Questions about this event should be addressed to Networks Support at networks.support@managers.org.uk or by telephone on 01536 207394.

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