Conflict Management


Start Date: 17 May 2017

Start Time: 7:00 PM

End Time: 8:30 PM

Duration: 1 hour 30 minutes

Capacity: 30

Venue: John Leggott College, West Common Lane, Scunthorpe, DN17 1DS › View map

Admission price: Free

Event Capacity: Full

This session has a mixture of theory and practical exercises to help you create more effective outcomes.

How many times have you heard yourself saying:

  • If only he/she weren't so difficult
  • If only they would listen
  • If only I could make them understand
  • Then my life would be so much better!

This session helps you understand that the solution lies with you, not them. Changing what you do, what you say and how you say it, you will create changes in the other person. Even if you don't always get what you want, you will be driving what happens between the two of you, not them.


Paula Finch FCMI

Paula is a Fellow of the Chartered Management Institute as well as Master Practitioner in NLP and a member of the Association of Neuro Linguistic Practitioners.

An experienced top-level Business Development Non-Exec & Associate Director, Paula is passionate about supporting success driven businesses to increase profits by giving them proven business development strategies, techniques and tools that really work and can add £££’s to their bottom line.

Paula has gained a reputation for being hugely supportive of business owners who have ambitions for their business but lack the experience, skills and confidence to develop and implement a plan. She is a regular speaker at business events around the region and also delivers seminars on marketing, customer service and sales development, leadership and management.

Qualified with London School of Communication, Paula’s career has included senior customer service and sales management, key account management, business development and business management in the publishing & print industry.

Paula works as a trainer, coach, mentor, motivational speaker and consultant with businesses to support teams reach their full potential by focusing on both business and personal goals. She is accredited to work on Government and European funded programmes and has worked with over 30 companies in the last 3 years to delivery an average of 35% growth to the bottom line.

Her portfolio of client’s include many UK SME’s as well as national and international organisations such as Kimberly-Clark, Texaco, Marigold, NFU (National Farmers Union), Burton Group, British Sugar, Peterborough City Council, EMAP, Daily Mail Group, MacMillan Publishing, Johnston Press, Holiday on Ice, Premier Choice amongst others


  • Disabled access
  • Parking
  • Visual display
  • Wifi

Enquiries contact

Questions about this event should be addressed to Networks Support at

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