18 July 2017

George Knight lead the discussion, exploring the tips and tricks used by successful managers to engage and motivate their teams.

We started the discussion by thinking about our own individual leadership styles before looking at a study from 1998 by the Hay Group around the effectiveness of the different leadership styles. The group established that while some leadership styles, such as authoritative, may be more effective in a general situation that there is no best practice style and to be more effective as leaders and managers it is important to have a variety of leadership styles in the locker.

We then moved onto looking at what motivates our teams as individuals. From looking at Abraham Maslow's 'Hierarchy of Needs' we learnt that people are motivated to achieve certain needs and that some needs take precedence over others. Maslow represents these needs as a pyramid with the basic needs (air, food, warmth, security, freedom from fear) supporting the psychological needs (friends, trust, prestige, self-respect, status). Only once an individual has achieved their basic needs can they begin to explore their psychological needs and we can we begin to truly motivate and develop the individual.

Finally, we looked at Frederick Herzberg's Hygiene Factors. Herzberg took Maslow's study and split it so that the motivating and hygiene (demotivating) factors were seperate. To put simply, the opposite of motivation is no longer demotivation and is actually no motivation and vice versa the opposite of demotivation is no longer motivation it is no demotivation. Meaning individuals can be experiencing factors affecting levels of motivation and demotivation at the same time. For example, a safe working environment – this is not something that makes you jump out of bed every morning with excitement but if you did not have a safe work environment, this would turn you off from your job. What he calls a motivating factor is something that does excite you, for example recognition at work, a bonus or benefit. These are the motivating factors that attract and retain staff. We discussed in groups the different factors that can either motivate or demotivate our teams and how we make sure all our teams hygiene factors are met.

The Chartered Management Institute London Peer Learning Group is where like-minded managers and leaders of all levels of experience, sectors and locations meet monthly to share their experience and views in a group discussion format. The Group is a part of the London and South-East Region.

If you would like to join our future events, we meet on the second Wednesday of the month. Please register for your place on the dedicated CMI Events: London Peer Learning Group page.

Please contact a member of the management team: Martyn Brett-Lee, Charlotte Eisenhart, Gintare Williams or Megan Butler.