Upcoming Planned System Downtime

To keep our systems running smoothly, we’ll be carrying out essential maintenance between 9 - 19th January 2026. During this time, some online services will be temporarily unavailable.

If you're a CMI Partner, find out more about what this planned downtime means for you.

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What this means for you

  • Between the 16th - 19th January 2026, you won’t be able to log into the CMI website, or access your membership resources.
  • New Chartered Manager applications will be paused from 5pm on the 9th - 19th January.
  • There may be minor delays in issuing certificates.
  • If your membership is due for renewal and you do not pay via an automatic payment method, you won’t be able to make a payment between 5pm on the 9th - 19th January. Payments will be available again after 19th January.
  • You will also be unable to update your profile, payment details, or contact information between 5pm on the 9th - 19th January.

Please note: If you currently pay via a recurring card payment, Apple Pay, Google Pay, or PayPal, your payment will be taken as usual during this time.