Webinar: How to handle difficult conversations
Start Date: 02 Oct 2019
Start Time: 12:50 PM
End Time: 1:20 PM
Duration: 0 hour 30 minutes
Everyone will have to have difficult conversations at some point in their personal or professional life. This webinar will provide insight into the psychology of dealing with difficult conversations with tips on how to handle them effectively and with minimal stress.
David McLaughlin CMgr FCMI
I am a professional experienced leadership, management and personal development coach and I love to help individuals and teams develop and achieve their full potential by bringing training to life and making it real.
With a wealth of experience in life and learning and development at all levels including senior management, I am able to utilise my skills and knowledge to help organisations and individuals develop and grow. I have an engaging and empowering style, which is reflected in the way I work. I am a dedicated people person and pride myself on getting the best out of teams and individuals.
My work ethos is based on the values of honesty, integrity, empathy, open clear communication and a willingness to continue to learn everyday. I am a Chartered Manager and Fellow of the Chartered Management Institute.
Charlotte is an Engagement Manager at CMI, working within the Partner Services team, and is responsible for supporting some of our key partnerships. Charlotte works to ensure our partners are continually delighted, and helps in bringing our partnerships to life. Through our partners, Charlotte also supports in ensuring that learners have access to their membership resources that will support their study.
Please be aware that this webinar will be recorded and made available for 2 weeks after the webinar live date. After this time the webinar will be removed and uploaded to Management Direct, where only CMI members will be able to access the recording.
- Free event
- Visual display