Article: Three Proven Techniques for Managing Difficult Conversations Thursday 30 July 2015 Share Share to LinkedIn Share to Facebook Share via email With Research Showing That Brits Are Not Properly Equipped for Dealing With Difficult Conversations in the Workplace, Martin Leuw Provides Seasoned Advice on How to Approach That Awkward Meeting The latest research from CMI has found that British managers are often ill-prepared for dealing with difficult conversations in the workplace due to a lack of training and appropriate experience. Insights spoke to Martin Leuw, chairman of Incube8it and Clearswift and non-executive chairman of Leathwaite, to get his top tips for managing difficult conversations in the workplace. Want to learn more about proven techniques for managing difficult conversations? Login or register below for Free Instant Access We’re carrying out essential system maintenance between 12 - 19 January 2026. During this time, some CMI services will be temporarily unavailable, including new friend registrations. Please check back from 19th January - we look forward to welcoming you! Find out more Login If you are already registered as a CMI Friend, Subscriber or Member, just login to view this article. Confirm your registration Login below to confirm your details and access this article. Sign in with email Email remember me remember Forget? Please confirm that you want to switch off the "Sign in with email" remember me feature. Yes No Article Our extensive range of articles are designed to keep you in the loop with all the latest management and leadership best practice, research and news. Members See More CMI Members have access to thousands of online learning and CPD resources. Learn more about our membership benefits Join The Community CMI offers a variety of flexible membership solutions, tailored to your needs. Find out more and get involved in the CMI community today.