Article: How NHS manager Sarah boosted her confidence with a CMDA Written by Mike Hine Wednesday 11 December 2024 Share Share to LinkedIn Share to Facebook Share via email “I always had a bit of imposter syndrome,” says Sarah, who is cancer performance manager at Bolton NHS Foundation Trust “I can remember having one conversation with a member of staff – and it still haunts me to this day,” says Sarah Hulme CMgr MCMI, cancer performance manager at Bolton NHS Foundation Trust. “I said: ‘Right, I’m going to sit down and talk to you about your performance. I don't want you to say anything. I just want you to listen.’ “But if you tell someone that they're not performing well, and you then tell them they can't talk back, there is only one thing that is going to happen.” The member of staff got up and she walked out of the room. More from Bolton: From completing to teaching a Chartered Manager Degree Apprenticeship “If I was going to have that conversation now, I would never do it like that and not give them the opportunity to respond. But I was told by my manager how to have that conversation. “At that point, I didn’t have the confidence to say to my manager: ‘No, actually, I'd like to deal with it a different way.’” The path to senior management If Sarah was lacking in confidence earlier in her career, she has it in abundance now, having completed the Level 6 Chartered Manager Degree Apprenticeship (CMDA) at the University of Bolton in February 2024. But her path to Chartered Manager status and the “validation” it brings was a long and winding one. Keep reading: how Sarah became an accidental manager Login or register below for Free Instant Access Login If you are already registered as a CMI Friend, Subscriber or Member, just login to view this article. Confirm your registration Login below to confirm your details and access this article. Sign in with email Email remember me remember Forget? Please confirm that you want to switch off the "Sign in with email" remember me feature. Yes No Register for Free Access Not yet a Member, Subscriber or Friend? Register as a CMI Friend for free, and get access to this and many other exclusive resources, as well as weekly updates straight to your inbox. You have successfully registered As a CMI Friend, you now have access to whole range of CMI Friendship benefits. Please login to the left to confirm your registration and access the article. Article Our extensive range of articles are designed to keep you in the loop with all the latest management and leadership best practice, research and news. Members See More CMI Members have access to thousands of online learning and CPD resources. Learn more about our membership benefits Join The Community CMI offers a variety of flexible membership solutions, tailored to your needs. Find out more and get involved in the CMI community today.
