Article: When did you realise you couldn’t “wing it” as a manager? Written by Annie Makoff-Clark Tuesday 17 September 2024 Share Share to LinkedIn Share to Facebook Share via email One Chartered Manager shares the turning point in her career when she realised that good management was something she needed to actively work towards Good management isn’t just about getting good outcomes and results; it’s about leading with compassion and empathy. So when Jen Baines CMgr MCMI suffered trauma in the workplace, management at the law enforcement organisation she was working at should have pulled out all the stops to support Jen and her team. They didn’t. Instead, it was business as usual, with the expectation that employees should just get on with it. The role involved very long shifts in highly stressful, fast-paced environments. Not receiving badly needed support significantly impacted on the morale and mental health of Jen and her team. “Managers owe it to others to reflect on the impact they are having” “Ultimately, it made me lose my trust and loyalty for the organisation. I realised the staff and I just weren’t valued,” says Jen. A painful epiphany The experience demonstrated to Jen, who had only been a manager for a short while, what bad management looks like. She was determined not to make the same mistakes. Keep reading: how CMI training helped Jen on her management journey Login or register below for Free Instant Access Login If you are already registered as a CMI Friend, Subscriber or Member, just login to view this article. Confirm your registration Login below to confirm your details and access this article. Sign in with email Email remember me remember Forget? Please confirm that you want to switch off the "Sign in with email" remember me feature. Yes No Register for Free Access Not yet a Member, Subscriber or Friend? Register as a CMI Friend for free, and get access to this and many other exclusive resources, as well as weekly updates straight to your inbox. You have successfully registered As a CMI Friend, you now have access to whole range of CMI Friendship benefits. Please login to the left to confirm your registration and access the article. Article Our extensive range of articles are designed to keep you in the loop with all the latest management and leadership best practice, research and news. Members See More CMI Members have access to thousands of online learning and CPD resources. Learn more about our membership benefits Join The Community CMI offers a variety of flexible membership solutions, tailored to your needs. Find out more and get involved in the CMI community today.
