Article:

“Working in higher education, Chartered status really comes into its own”

Written by Beth Gault Thursday 30 October 2025
Lizzie Turner CMgr FCMI, our Chartered Manager of the Week, shares how she went from employing Chartered Managers to becoming one
Lizzie Turner

Despite working in higher education for her whole career, Lizzie Turner CMgr FCMI says she’s not a particularly “academic” person. 

“That’s not where my strengths lie – obtaining academic qualifications,” she says. “Sometimes it feels like penance that I’ve fallen into a fully fledged career in higher education!” 

Lizzie did begin on the path towards a degree following her A-levels, but left university after discovering it was the wrong choice for her, choosing instead to enter the workplace. 

“I started a degree that I didn’t want to do, because I thought it was the right thing to do,” she says. “But I never finished it. I got through two years and took an exit award.” 

“I can do this”

After deciding to leave education, Lizzie began working in a pub in the evenings and found a role doing student support work in the day at the university. However, this role went from being just a “side job” to something she loved. 

“The disability support and advice service was something that really interested me, that I got my teeth into and went: ‘Oh, I can do this’,” she says. 

After looking for more permanent roles, Lizzie moved from London to the North West to work as a disability advisor at the University of Manchester. 

 

Are you a Chartered Manager with a story to tell?

We’re always on the lookout for inspiring stories from our community of Chartered Managers. You could feature in an article on our website and in our member newsletter.

Contact us



After three years, she wanted to gain more responsibility and to move into a management role. She joined a student experience project on secondment, working with complex cases across the university. This was a big project with different stakeholders. 

While in the job, Lizzie found out she was pregnant, which was not a straightforward experience for her. 

“I didn’t know people like I knew them in the disability office, so I found myself closing in a little bit and just keeping my head down,” she says. 

Once she came back from maternity leave, Covid hit, which threw the whole world – including academia – into “panic”. 

“I ended up being seconded from my secondment, because I had a student support background,” says Lizzie. “We had lots of phone lines open up and I had a lot of students and staff members in tears.” 

“Let’s see what you’ve got”

Following the pandemic, Lizzie took voluntary redundancy and then landed a job at Manchester Metropolitan University (MMU) as Law School department manager. Lizzie says this was the most “formative year” of her career to date, as the team she was working with was invested in both her career and her as a person. 

“It was a very administrative, operationally guided role, and my first full position that was not student-facing,” she says. “The team took the time not only to teach me, but also to accept the fact that my daughter was going to be there as well, as we were still coming out of Covid.”

Keep reading: Why it felt “validating” for Lizzie to become Chartered

Login

If you are already registered as a CMI Friend, Subscriber or Member, just login to view this article.

Confirm your registration

Login below to confirm your details and access this article.

Forget?

Please confirm that you want to switch off the "Sign in with email" remember me feature.

Register for Free Access

Not yet a Member, Subscriber or Friend? Register as a CMI Friend for free, and get access to this and many other exclusive resources, as well as weekly updates straight to your inbox.

You have successfully registered

As a CMI Friend, you now have access to whole range of CMI Friendship benefits.

Please login to the left to confirm your registration and access the article.