Knowledge and Insights

Welcome to CMI’s knowledge and insights hub. Here you’ll find practical guidance and resources to help you with the challenges managers face on a daily basis.

The hub is also home to our cutting-edge research and policy work, keeping you at the forefront of the discussions happening in the management profession.

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2312 entries found
Topic: Personal Development

“You need the right mix of challenge and empathy”

Isaac Kalungi CMgr MCMI was the first Chartered Manager in Uganda

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Highlights – 10 September

Difficult choices and hard conversations – plus the positive impact of CMI’s leadership courses around the world

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Topic: Personal Development

How studying for a CMI Level 3 Diploma helped Amy Matthews lead with confidence

Operations team manager Amy Matthews shares how a Level 3 qualification gave her new leadership perspectives

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Topic: Workplace Culture

The human edge: why soft skills matter more than ever

As technology transforms work, technical know-how is only half the story

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Topic: Personal Development

“Neurodiversity can also be a strength,” says former Chartered Manager of the Year Sarah Gardner

Winning awards while juggling a busy day job and running multiple charities, Sarah Gardner CMgr FCMI is a woman on a mission

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Topic: Equality and Diversity

Premier League leadership head shares his diversity tips

Piers Martin, head of leadership and workforce development, shares how to keep conversations open

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Topic: Employability

Do graduates lack the skills to be work-ready?

With a cohort of graduates hunting for jobs, the CMI community shares what skills are missing the most

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Topic: Personal Development

The care sector Chartered Manager who’s giving back to communities in Nigeria

Ambrose Isibor CMgr shares his care sector management journey, with challenges along the way

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Topic: Personal Development

How could winning a CMI Award enhance your career?

With nominations for the CMI Awards of Excellence 2025 now open, we caught up with several of last year’s winners

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Topic: Equality and Diversity

“My disability is an advantage that pushes me forward”

Paul Wilden CMgr CCMI, our Chartered Companion of the Month, has a determination to succeed that has accelerated his career

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Highlights – 27 August

Supporting your people can help you hold on to young talent – and keep them from turning to AI ahead of you

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Topic: Personal Development

I led the Army’s digital transformation programme – here’s what I learned about AI

Stefan Crossfield CMgr FCMI shares what managers can learn from AI and data

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Influencing Management Practice

CMI’s mission is to increase the number and standard of professionally qualified managers. One way we deliver on this mission is to create industry-leading insights and resources, and make them accessible to the widest possible audience.

Within the knowledge and insights hub you’ll find resources which provide immediate guidance on the issues managers face everyday, and insights from inspiring leaders innovating in every sector and industry.

Research and Thought Leadership

Our research is helping managers understand what they can do to improve performance and productivity.

Campaigning and Advocacy

Learn about how CMI represents the views of UK managers and leaders at every level of national policy-making.