Partner with CMI to deliver impactful management and leadership development, trusted by over 1,000 educators and employers worldwide.
From apprenticeships and qualifications to professional development and employability skills. Supporting learners, partners, and centres with tools to deliver, assess, and grow.
Join a professional community committed to excellence in management and leadership. Access exclusive resources, and recognition pathways including Chartered Manager.
Connect, celebrate, and lead with CMI’s vibrant community. From events and awards to networks and campaigns, get involved and help shape the future of management.
Stay informed with expert insights, thought leadership, and the latest in management. From in-depth features to practical guidance, explore the ideas shaping today’s workplace.
Learn about CMI’s mission, values, and impact. From our Royal Charter to governance, careers, and sustainability commitments, discover who we are and what drives us.
Operations Managers will be responsible for leading and managing their operational function which includes accountability for developing team members, managing projects, planning, and reviewing workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally. Operations Managers are found in small, medium, large, and multinational organisations in private, public and third sectors across all areas of the economy.
The Level 5 Operations Manager Apprenticeship delivers a professional pathway for future development with eligibility for Foundation Chartered Manager (fCMgr) or Chartered Manager (CMgr) status.
Area manager, Department manager, General manager, Operations manager, Regional manager, Specialist managers.
This apprenticeship standard has been allocated a maximum funding cap of £9,000.
The qualification specification, standard and assessment plan for this apprenticeship was updated as of 25th September 2024. The current version (1.4) is Operations Manager, while the previous version (1.2) was Operations or Departmental Manager. Documentation for both can be found below - however, please ensure you are referring to the relevant document for your apprenticeship.
The Operations Manager Apprenticeship is an exciting work-based route towards developing key skills in Operational Management. It includes work-based learning, which means that the apprentice is in paid employment for the duration of their apprenticeship and receives on the job training. It includes:
Through both of the above, apprentices are able to acquire essential knowledge and skills to prepare for their End-Point Assessment.
Backed by our Royal Charter
Only CMI can award Foundation Chartered Manager (fCMgr) or Chartered Manager (CMgr) status on completion of an apprenticeship, depending on experience.
CMI Study Support Package
Our additional Study Support Package provides tailored resources, expert advice, and career insights to support apprentices’ assignments and development.
Professional Development
The apprenticeship delivers a professional pathway and the ongoing development of knowledge, skills and behaviours required by employers.
Supported Digital Delivery
Digital support is available, with content and practical resources mapped to the apprenticeship standard.
To be able to deliver an apprenticeship a provider must be registered on the apprenticeship provider and assessment register (APAR).
All apprenticeships are required to have an end-point assessment that is carried out by an independent body. Apprentices must pass the end-point assessment in order to achieve their apprenticeship and receive their certificate.
The end point assessment for the Operational Manager involves two assessment methods: Professional discussion underpinned by a portfolio of evidence and a Written project report with presentation and questions.
The Institute for Apprenticeships and Technical Education (IfATE) regulates the quality of apprenticeships. The IfATE’s role is also to advise on setting funding caps, and approve apprenticeship standards and assessment plans.
Yes – apprentices that successfully complete all parts of the Apprenticeship will receive a full apprenticeship certificate. This will be in addition to any qualifications that are taken as part of the apprenticeship.
Looking to start your journey or need a little more information? Find a centre, or get in touch with the team about Partnering with CMI today.
