Article: A Professional Negotiator’s Guide to Resolving Conflict Written by Ian Wylie Monday 02 September 2019 Share Share to LinkedIn Share to Facebook Share via email Think you know the best way of navigating a difficult conversation? Think again. Here’s some expert advice conflict resolution techniques, from some of the world’s best negotiators What kind of difficult conversations are you grappling with or putting off? Let’s say you’re biding your time because you need to negotiate a particular outcome. Your ability to negotiate with your bosses, stakeholders, clients and co-workers may determine whether your career flies high or falls flat. It’s a measure of your personal effectiveness, according to CMI’s Professional Standards and Competency Framework. Even though we’ve all been negotiating since we could talk – “Just five more minutes?” or “Next round’s on me if you’ll stay for one more…” – there’s a good chance we’re still making some elementary mistakes. Here’s what negotiation experts say we should be doing. Want to learn more about how to resolve conflict? Login or register below for Free Instant Access Login If you are already registered as a CMI Friend, Subscriber or Member, just login to view this article. Confirm your registration Login below to confirm your details and access this article. Sign in with email Email remember me remember Forget? Please confirm that you want to switch off the "Sign in with email" remember me feature. Yes No Register for Free Access Not yet a Member, Subscriber or Friend? Register as a CMI Friend for free, and get access to this and many other exclusive resources, as well as weekly updates straight to your inbox. You have successfully registered As a CMI Friend, you now have access to whole range of CMI Friendship benefits. Please login to the left to confirm your registration and access the article. Article Our extensive range of articles are designed to keep you in the loop with all the latest management and leadership best practice, research and news. Members See More CMI Members have access to thousands of online learning and CPD resources. Learn more about our membership benefits Join The Community CMI offers a variety of flexible membership solutions, tailored to your needs. Find out more and get involved in the CMI community today.
