How to Manage With Emotional IntelligenceMonday 24 June 2019
- Be self-aware and control your own emotions
- Spend time with your staff to develop your empathy
- Follow the nine steps of conflict management
Emotional Intelligence can be split into five main elements, according to EQ pioneer Daniel Goleman, a science journalist who wrote the book Emotional Intelligence: Why It Can Matter More Than IQ. Goleman established how emotional intelligence can be best used in the workplace, and devised assessments for measuring an individual’s emotional intelligence.
Here’s how you can apply the five elements:
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