How to Manage With Emotional Intelligence

Monday 24 June 2019
Emotional intelligence is an essential trait for effective managers. But like any skill, it can be developed
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Essential learnings:

  • Be self-aware and control your own emotions
  • Spend time with your staff to develop your empathy
  • Follow the nine steps of conflict management

Emotional Intelligence can be split into five main elements, according to EQ pioneer Daniel Goleman, a science journalist who wrote the book Emotional Intelligence: Why It Can Matter More Than IQ. Goleman established how emotional intelligence can be best used in the workplace, and devised assessments for measuring an individual’s emotional intelligence.

Here’s how you can apply the five elements:

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