How to support your staff with caring responsibilities

Words Andrea Downey

From 2024, the Carer’s Leave Act will be enshrined in law. This is why an “open and caring culture” is the key to supporting the workplace wellbeing of your employees with caring responsibilities

Natalie Quilter was just nine years old when she became part of the Barnet Young Carers group. 

She is a carer for her mum, who has multiple sclerosis, and took on caring responsibilities from a young age while her dad worked long hours to provide for the family. Later, she became more involved in her mum’s physical and medical care.

Now a HR operational lead and public speaker, Natalie’s unique perspective as a manager and carer has led her to work with numerous organisations focused on supporting carers in the workplace. She has also set up her own platform,, to offer support and guidance for businesses.

“What many don’t realise for those who are carers is that when you finish the working day, no matter how hard or stressful it may have been, you go home and the next part of your day commences.” says Natalie.

“Carers are literally working non-stop and this is why it’s so important that organisations support them.”

Want to learn how you can support your staff with caring responsibilities?


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