Resource: Hidden heroes Friday 22 May 2015 Share Share to LinkedIn Share to Facebook Share via email Your best talent is often hidden out of sight or sitting quietly on the sidelines. The best managers have a knack for spotting these diamonds in the rough, but how do they do it? Japan’s bullet train system is one of the most complex engineering triumphs of the 20th century. At one point in the 1980s, when Japan Railways East was expanding the network north of Tokyo, one of the new routes, which required drilling a vast tunnel beneath Tanigawa mountain, was delayed because of water seepage through the roof of the new tunnel. As the contractors pondered on how to address the problem, a maintenance worker (whose name has sadly been lost to history) piped up that the railway workers actually enjoyed drinking the fresh mountain spring water; he suggested that the railway bottle and sell it to supplement the costs of the build. Download Like this article? Why not share it. Share to LinkedIn Share to Facebook Share via email Topic: “You need the right mix of challenge and empathy” Isaac Kalungi CMgr MCMI was the first Chartered Manager in Uganda Read article Article Topic: Highlights – 10 September Difficult choices and hard conversations – plus the positive impact of CMI’s leadership courses around the world Read article Article Topic: Personal Development How studying for a CMI Level 3 Diploma helped Amy Matthews lead with confidence Operations team manager Amy Matthews shares how a Level 3 qualification gave her new leadership perspectives Read article Article Topic: Workplace Culture The human edge: why soft skills matter more than ever As technology transforms work, technical know-how is only half the story Read article Article Resource The information on this page is designed to help you to develop ever more compelling business proposals and presentations. Take a look at our selection of tools which could help support you. Members See More CMI Members have access to thousands of online learning and CPD resources. Learn more about our membership benefits Join The Community CMI offers a variety of flexible membership solutions, tailored to your needs. Find out more and get involved in the CMI community today.
