Resource: Performance management Monday 30 March 2020 Share Share to LinkedIn Share to Facebook Share via email Performance management is an integrated approach to helping an organisation to achieve its aims and objectives by monitoring and improving the performance of individuals, departments and the organisation as a whole. A performance management system uses agreed targets and objectives to enable managers to measure and review performance, giving a clear indication as to whether the activities undertaken by individuals are contributing to the achievement of organisational goals. Current levels of performance are not always what the organisation and its employees would like them to be. Individuals can work to narrow this gap by becoming more productive, developing their skills, or becoming better informed; organisations can improve processes, systems and procedures. To be effective, performance review must be conducted in the context of the organisation's overall strategic plan, with the aim of generating the momentum required to achieve corporate goals. Performance management best practices Performance management best practices involve: Understanding current practice Identifying future or intended practice Recognising the processes and driving forces which will improve performance Agreeing targets and objectives to meet organisational goals Using tools, techniques, support from managers and colleagues and training and development activities to develop capabilities and achieve the desired progress. Measuring and monitoring changes, improvements and progress towards goals. Reviewing progress, renewing goals and moving on. Process management process checklist At the organisational level 1. Align objectives with organisational strategy 2. Set standards, criteria, indicators 3. Choose evaluation methods 4. Assess the suitability of quality/customer care programmes 5. Build performance appraisals into the business planning cycle 6. Ensure clear communication 7. Monitor and review At the individual level 1. Identify where you are 2. Identify where you want/need to be 3. Agree objectives and indicators 4. Make use of relevant tools and techniques 5. Test and trial 6. Evaluate performance 7. Carry out performance appraisals Download the document Performance Management Checklist Like this article? Why not share it. Share to LinkedIn Share to Facebook Share via email You might also like these posts on this topic: Topic: Personal Development “Chartered status sets you apart from others” Andrew Collins started out as a bricklayer. Now he helps young people lay the foundations for their own construction careers Read article Article Topic: Consultancy Flexible resourcing: how can management consultants adapt to a spike in demand? Using flexible resourcing when your core team is maxed out is an opportunity to deepen relationships with trusted partners Read article Article Topic: Six tips for managing in uncertain times, from Baroness Minouche Shafik The new chair of the Victoria & Albert Museum shared her thoughts on navigating crises with CMI chief executive Ann Francke Read article Article Topic: “A powerful precedent for leaders”: CMI’s 2024 Gold Medal Award winner Dame Amanda Blanc has had an impact on her company, as well as the broader push towards net zero and gender equality… Read article Article Browse all posts Don’t miss out - get notified of new content Sign-up to become a Friend of CMI to recieve our free newsletter for a regular round-up of our latest insight and guidance. CMI members always see more. For the widest selection of content, including CPD tools and multimedia resources, check out how to get involved with CMI membership. Newsletter More ways to get involved Resource The information on this page is designed to help you to develop ever more compelling business proposals and presentations. Take a look at our selection of tools which could help support you. Members See More CMI Members have access to thousands of online learning and CPD resources. Learn more about our membership benefits Join The Community CMI offers a variety of flexible membership solutions, tailored to your needs. Find out more and get involved in the CMI community today.