Difficult Conversations

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Topic: Personal Development

“I developed an understanding of what leadership looks like in local government”

How Impact – a CMI-linked programme – gave Oxford graduate Shona Galt the tools to make a difference

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Topic: Personal Development

“Security is a tough job… you need a good management team behind you”

Jamie Hammond CMgr MCMI, our Chartered Manager of the Week, works in security – and joined CMI to broaden his skills

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Topic: Personal Development

Always think ‘we’ rather than ‘I’, says our Chartered Manager of the Week

How CMI helped Yong Kok Fei CMgr FCMI make the challenging transition to managing a remote team

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Topic: Personal Development

The power of promises

How the ethics of keeping promises build trust and fuel business success – and what we can learn from Kantian ethics

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Topic: Personal Development

“Some of the feedback kept me up at night”

Eye-opening conversations about her management style pushed Sam Canham CMgr FCMI to work on her people skills

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Topic: Personal Development

Why logic alone doesn’t win arguments

Decision-making, which is never purely logical – it is also emotional and political

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Topic: Personal Development

How to build a great mentoring relationship as a consultant

Setting clear objectives within a flexible structure (and making the time to talk) is part of the journey

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Topic: Difficult Conversations

Probation periods – they’re the real job interview

To make probation periods work, managers must have a clear plan, and offer real structure

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Topic: Productivity

How should younger managers communicate with older employees?

From leaving your comfort zone to adapting your communication, here’s how to bridge communication gaps between generations

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Topic: Personal Development

How can managers lead in a polarised world?

With entrenched, opposing opinions to navigate, managers’ task is never easy

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