Cookies Policy

How CMI collects & uses electronic contact details

Where possible, CMI collects telephone, e-mail and, on occasion, mobile phone numbers from its stakeholders, including members, customers, approved centres, external verifiers, associates and other key contacts. This information is only used with the contact’s consent and this consent can be given or withdrawn at anytime. CMI does not wish to send unsolicited, direct marketing electronic communications (spam) to anyone and will respond promptly to requests to stop sending marketing materials.

From 11th December 2003, anyone who provides their contact details to CMI will be asked to give permission for this information to be used for electronic direct marketing. This consent may be captured in writing, for example in an application form, or orally if contact information is provided over the phone. Thereafter, whenever a contact is sent a direct marketing communication they will be provided with either an address or an unsubscribe button to which a request to unsubscribe from future electronic communications can be sent.

In the main, CMI sends direct marketing materials by post and e-mail only. The CMI rarely uses mobile numbers for direct marketing (SMS) purposes. Direct marketing communications sent include communications containing information about:

  • Latest news - designed to keep you up-to-date with the latest management and business related news. 
  • Products and services - designed to keep you informed of the latest products and services that are pertinent to your needs. 
  • Events - designed to make you aware of upcoming events in your area. 
  • Questionnaires and surveys – designed to capture your views on management issues.


As you may have heard, the law relating to Cookies has recently been amended. The Information Commissioner's Office has issued guidance on the amendments and CMI is now in the process of updating this Cookie Policy to reflect the changes. Please check back here to review the updated Policy.

What is a Cookie?

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the ‘lifetime’ of the cookie, and a value, usually a randomly generated unique number. Cookies can help a website to arrange content to match your preferred interests more quickly and are used by most major websites. By themselves cookies cannot identify you.

Enabling Cookies on your computer

The CMI's login process needs Cookies to be enabled on your computer.

Transient or session Cookies

If you view CMI's standard web pages the cookies used are transient or session Cookies and are only stored in your computer's memory during your browsing session, making it easy for you to move from page to page without having to login repeatedly. The Cookies are not stored on your hard drive and do not collect information from your computer. All session Cookies are automatically deleted from your computer when the browser is closed.

Permanent Cookies

If you select the CMI’s partially sighted web pages or chose to use the online CPD system then a permanent Cookie is created and stored on your computer's hard drive so that we are able to recognise you when you next return to the site. The Cookies do not collect any information that may be stored on your computer.

Disabling/enabling Cookies

You have the ability to accept or decline Cookies by modifying the settings in your browser. However, you may not be able to use all the features of our site if Cookies are disabled. To find out how to do this click here.

Google Analytics

On our site we use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyse how users use the sites. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.