Webinar: How to develop your interpersonal communication skills


Start Date: 13 Aug 2019

Start Time: 12:50 PM

End Time: 1:20 PM

Duration: 0 hour 30 minutes

Learn about the impact of the way you communicate and how you may need to adapt your style with those you work with. This webinar will focus on recognising other people's responses to a given situation; developing techniques for day-to-day negotiation, and how to make your working relationships as effective as possible.

This webinar is part of a regular series that CMI provides to members. Join here to access the other webinars in the series and many more member benefits.

4th September: Understanding bias
2nd October: How to handle difficult conversations
6th November: Become a presentation Ninja
4th December: Creative problem solving - how can you use this to boost your performance

If you are an apprentice you can reference this webinar as part of your 20% off the job training.


David McLaughlin image

David McLaughlin CMgr FCMI

I am a professional experienced leadership, management and personal development coach and I love to help individuals and teams develop and achieve their full potential by bringing training to life and making it real.

With a wealth of experience in life and learning and development at all levels including senior management, I am able to utilise my skills and knowledge to help organisations and individuals develop and grow. I have an engaging and empowering style, which is reflected in the way I work. I am a dedicated people person and pride myself on getting the best out of teams and individuals.

My work ethos is based on the values of honesty, integrity, empathy, open clear communication and a willingness to continue to learn everyday. I am a Chartered Manager and Fellow of the Chartered Management Institute.

Charlotte Bradshaw Image

Charlotte Bradshaw

Charlotte is an Engagement Manager at CMI, working within the Partner Services team, and is responsible for supporting some of our key partnerships. Charlotte works to ensure our partners are continually delighted, and helps in bringing our partnerships to life. Through our partners, Charlotte also supports in ensuring that learners have access to their membership resources that will support their study.


  • Free event
  • Visual display

Enquiries contact

Questions about this event should be addressed to CMI Events at CMIEvents@managers.org.uk or by telephone on 01536 207485.

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