How Google Manages Its People

Tuesday 18 August 2015
The search engine giant is well known for the way it treats and manages its employees, but what can smaller businesses learn from the internet behemoth?
Screengrab from The Intership film

The New York Times article criticising e-commerce giant Amazon’s alleged mishandling of its employees in a “bruising workplace” has once again brought people management into focus at the world’s leading corporations.

Conversely, recent research has commended fellow tech behemoth Google on its range of employee initiatives that have led to a 37% rise in staff satisfaction, but how can small and medium-sized businesses follow in Google’s path?

As discussed earlier this month by Insights, Google is one of the leading proponents of the Objective and Key Results system of employee review. Commonly referred to as OKRs, the process asks employees to set their own measurable goals and make them public to colleagues via an internal network. In practice, an employee will set an objective, such as aiming to increase website engagement by 20%, then identify three or four key results that are quantifiable and help individuals hit their target.

Want to learn more about how Google approaches managing their staff?


If you are already registered as a CMI Friend, Subscriber or Member, just login to view this article.

Confirm your registration

Login below to confirm your details and access this article.


Please confirm that you want to switch off the "Sign in with email" remember me feature.

Register for Free Access

Not yet a Member, Subscriber or Friend? Register as a CMI Friend for free, and get access to this and many other exclusive resources, as well as weekly updates straight to your inbox.

You have successfully registered

As a CMI Friend, you now have access to whole range of CMI Friendship benefits.

Please login to the left to confirm your registration and access the article.