“What we have witnessed is Servant Leadership at its best”

Written by Taranjeet Singh CMgr CCMI Monday 24 January 2022
CMI’s chair in Malaysia gives a moving account of the natural disaster that recently hit his nation, the incredible response of volunteers – and the leadership lessons learned
The Malaysian Fire department evacuating flood victims in a red boat

Just when you thought things couldn't get any worse, they actually did. Not only did the nation of Malaysia have to endure the effects of the Covid-19 pandemic that decimated small businesses and created mass unemployment, but the last two weeks of December 2021 saw unprecedented, torrential downpours. These led to the evacuation of tens of thousands of people across several states in Malaysia and to unimaginable flooding damage to properties.

While the authorities could have done much more to alleviate the challenges that faced individuals and their families – day after day sitting on rooftops waiting for help to come; stomachs groaning from lack of food and clean drinkable water; the very real threat of slipping and drowning – the common citizen heard the clarion call for help. And boy, did they show up, in their thousands!

Keep reading to discover the leadership lessons Taranjeet believes we can take away from this this crisis


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