Resource: Hidden heroes Friday 22 May 2015 Share Share to LinkedIn Share to Facebook Share via email Your best talent is often hidden out of sight or sitting quietly on the sidelines. The best managers have a knack for spotting these diamonds in the rough, but how do they do it? Japan’s bullet train system is one of the most complex engineering triumphs of the 20th century. At one point in the 1980s, when Japan Railways East was expanding the network north of Tokyo, one of the new routes, which required drilling a vast tunnel beneath Tanigawa mountain, was delayed because of water seepage through the roof of the new tunnel. As the contractors pondered on how to address the problem, a maintenance worker (whose name has sadly been lost to history) piped up that the railway workers actually enjoyed drinking the fresh mountain spring water; he suggested that the railway bottle and sell it to supplement the costs of the build. Download Like this article? Why not share it. Share to LinkedIn Share to Facebook Share via email Topic: Workplace Culture “You need to truly empathise, rather than being performative” Tamara Box CMgr CCMI, our Chartered Companion of the Month, explains the importance of listening and embracing difference Read article Article Topic: Highlights – 26 November How are you planning to spend the ‘winter arc’? Plus, the value of CMI accreditation for accidental managers Read article Article Topic: Difficult Conversations How to lead through redundancies – and rebuild trust and culture Advice for managers and leaders on guiding teams through the hardest transitions – and turning them into moments of growth Read article Article Topic: Net zero: how can managers shift the dial? At the launch event for CMI’s report, a panel of experts shared their top sustainability tips Read article Listicle Resource The information on this page is designed to help you to develop ever more compelling business proposals and presentations. Take a look at our selection of tools which could help support you. Members See More CMI Members have access to thousands of online learning and CPD resources. Learn more about our membership benefits Join The Community CMI offers a variety of flexible membership solutions, tailored to your needs. Find out more and get involved in the CMI community today.
