Executive Leadership Team

CMI’s Executive Leadership Team is responsible for the day-to-day running of the Institute. It delivers the strategy as determined by CMI’s Board, and identifies and mitigates new risks. Further information about how we are governed is available in our Annual Report.

Ann Francke

Ann Francke, Chief Executive, OBE CMgr CCMI

Ann Francke is Chief Executive of the Chartered Management Institute. She started her career at Procter & Gamble and has held senior executive positions at Mars, Boots, Yell and BSI. In 2020, Ann was awarded an OBE for services to workplace equality.


Lucy Greggains

Lucy Greggains FCA FCMI

Chief Operating Officer/Chief Financial Officer

Lucy joined CMI in January 2018 as Chief Financial Officer. Lucy now holds the position of Chief Operating Officer & Chief Financial Officer.

Niahm Mulhollland

Niamh Mulholland FCMI

Director of Comms & External Affairs

Before joining the CMI, Niamh spent a decade in the Prime Minister's Office, holding a number of roles, most recently as Business Engagement Manager.


Matt Roberts

Matt Roberts CMgr FCMI

Director of Membership

Matt is responsible for the membership engagement strategy; he and his team work to identify and fulfil the needs of different audiences within the CMI community from undergraduates and new managers through to senior executives.

Matt Swarbrick

Matt Swarbrick FCMI

Director of Partner Sales

Matt joined CMI in April 2019, and is responsible for three teams across CMI Partnerships: Higher Education, Employers and Training Providers, and National Strategic Partners.


Steve Heapey

Steve Heappey CMgr FCMI

Director of Partnership Engagement

Steve is responsible for supporting CMI’s university, college and provider partners to help them get the most from our relationship and achieve the best outcomes for their learners and apprentices.

Tanya Aitken

Tanya Aitken CMgr FCMI

Director of Insight & Development

Tanya is CMI’s Director of Insight & Development and has strategic responsibility for the development, marketing and quality assurance of CMI’s professional standards, qualifications, and product propositions.