Advice: Managers’ top gripes with hybrid working – and how to fix them Written by CMI Insights Tuesday 18 June 2024 Share Share to LinkedIn Share to Facebook Share via email Amy Butterworth of flexible working consultancy Timewise answers some burning questions from the CMI community CMI’s webinar ‘Making hybrid work for you and your team’ gave us many practical takeaways, including the need for trust and to rethink what a productive day looks like. Making Hybrid Work for You and Your Team Watch the webinar Read the report We received many questions from the audience asking for advice on their hybrid hassles – but with time against us, the panel couldn’t answer all of them. Thankfully, Amy Butterworth of flexible working consultancy Timewise (which partnered with CMI on its hybrid report) was on hand for a follow-up chat to answer some of those burning questions. Here’s what she had to say. Watch the full interview with Amy: Alison: How do we best use hybrid working to get away from presenteeism and/or clock watching? Is there scope for being more radical and defining jobs by outputs not hours? Amy Butterworth (AB): There is definitely scope for thinking differently about how we define jobs and performance. First, be clear about the core times in the day or week when people need to be available. This will enable you to give more flex around that. And when team members are clear on the outputs you require, you can move towards a more outputs-based way of measuring performance. Read on: how to balance remote and office time as a manager Login or register below for Free Instant Access We’re carrying out essential system maintenance between 12 - 19 January 2026. During this time, some CMI services will be temporarily unavailable, including new friend registrations. Please check back from 19th January - we look forward to welcoming you! Find out more Login If you are already registered as a CMI Friend, Subscriber or Member, just login to view this article. Confirm your registration Login below to confirm your details and access this article. Log in Advice Looking for advice and guidance? Whether you are looking for topical tips or information, you can find the latest advice and guidance from the CMI team here. Members See More CMI Members have access to thousands of online learning and CPD resources. Learn more about our membership benefits Join The Community CMI offers a variety of flexible membership solutions, tailored to your needs. Find out more and get involved in the CMI community today.
