Leading in the Covid-19 Crisis

Your resource portal for managing and leading your team through the Coronavirus crisis

The Covid-19 crisis has been and continues to be the ultimate test of management and leadership. In this extraordinarily stressful time, the value of great management and leadership is being demonstrated every day.

On this go-to portal, you’ll find the latest insights from CMI, alongside easy-to-find information to help you to manage yourself and your teams through uncertainty.

For our members, ManagementDirect is rich in content with tools, guidance and checklists to support workplace activity. Our Career Development Hub includes some great tools to boost your professional capabilities.

End Point Assessment partners will also find relative information on our EPA web page and in the CMI Partner Portal.

Events Header

Upcoming Events

Take a look and register for our upcoming events, whether you're looking to brush up on your digital skills or find out more about what CMI can offer.
Speech marks in paper speech bubbles hanging on string.

Knowledge Bank

CMI's management and leadership knowledge bank provides information and guidance for a range of topics.

The Better Managers Manual

Managing the New Normal

The #BetterManagers Manual offers a practical guide to navigating the impacts of Covid-19 for managers and leaders.

To support managers and leaders as they navigate this crisis - both for themselves and for those they manage - we have assembled a set of tried-and-tested tools and resources brought together through five key themes: flexible working; crisis management; mental health and wellbeing; the new employment landscape; and good governance.

Download the manual

CMI Better Managers Briefing

Each week our CEO, Ann Francke OBE, will be delivering a CMI #BetterManagers Briefing webinar to support the CMI family and wider community. These will be an opportunity to share challenges and advice as we embark on this challenging journey together. View the current and past videos here.

Get involved on social media using #BetterManagers

Watch previous briefings

Tools, templates and top tips

We know that the current situation will bring new challenges to everyone, which is why we are highlighting the positive steps that we can all take to navigate and adapt through these changes. Take a look at the resources.

We want to ensure that you have the information you need to manage your teams and organisation during these challenging times, let us know.

Hands holding a person

Flexibility

Organisations have accepted the principle of flexible working for some time, but the Covid-19 crisis has accelerated its adoption and necessity for many. This rapid take-up has been an intensive stress-test for management practices that will needed if flexible working becomes more normalised post Coronavirus. But how can you implement flexible working for your team and work as effectively as you can by yourself?

Managing more flexibility: a Singapore perspective

With more employees making flexible working requests, use these tips and resources to successfully make the switch
[Article] []

Management in a crisis: derisking supply chains

With supply chains across the world enduring shortages and delays, is your supply chain prepared for the unexpected?
[Article] []

Should you let remote employees work remotely abroad? You decide

Flexible working has become the norm for many office workers. But it begs the question: just how flexible can you be?
[Article] []

Three big change management wins from the Covid pandemic

Organisations across the globe have had to innovate to survive during the pandemic. For some, it has meant big changes
[Case Study] []
View more
icon-people-putting-jigsaw-together

Crisis Management

While the Coronavirus pandemic is an unusual crisis with distinct characteristics, there are proven crisis management techniques that, if followed, will enable managers to step-up, support their organisation and team, and turn the crisis into a development opportunity to be ready and better equipped for the future.

Why every manager is on the front line of ESG planning

Most companies are setting out ESG plans. It’s managers who will then have to do the work, even if you’re not in the C-suite
[Article] []

Change management: a manager’s deep dive

Do you have the skills to succeed in today’s volatile environment? We take a closer look at core tools you need

[Advice] []

Leading through an existential crisis

Ahsan Gulabkhan CMgr had to step up to ensure the survival of Virgin Atlantic through twoincredibly difficult years
[Article] []

How managers can tackle loneliness in the workplace

Good management practices can reduce loneliness. Which of these skills do you have and what do you need to work on?
[Advice] []
View more
icon-brain-plus

Mental Health & Wellbeing

Managers must quickly learn - and be trained in - a new set of management skills around empathy and emotional intelligence alongside ensuring that they are getting the support they need to build their own resilience.

The “significant management knowledge gap”

To attract and retain disabled talent, managers need to get better at understanding and implementing reasonable adjustments
[Article] [Personal Development]

What my work with the homeless taught me about management

Sammuel Yisrael channelled his own experiences with homelessness into an award-winning project – he shares what he learned
[Interview] []

How managers can tackle loneliness in the workplace

Good management practices can reduce loneliness. Which of these skills do you have and what do you need to work on?
[Advice] []

Managing neurodiversity in the workplace

Neurodivergent people can bring valuable skills to any workplace, as long as the working environment plays to their strengths
[Advice] []
View more
icon-man-with-signpost

The New Employment Landscape

Many people will find their working and professional circumstances altered, honest and sometimes difficult conversations will need to take place. Managers need to ensure they know how to conduct them and feel supported in doing so.

We need you: Men’s role in gender equality in the workplace

From advocating for parental leave to creating space for women, male allyship is vital to keep driving gender equality
[Article] [Personal Development]

Revealed: The best day to go to the office

We asked you what’s the best day of the week to go to the office. More than half of you said the same thing…
[Article] [Productivity]

​​Nurturing leaders to manage Through Covid-19 in our VUCA world

From CMI Hong Kong: Research shows leaders must prioritise purpose, trust, empathy and inclusivity to emerge stronger
[Article] []

The “significant management knowledge gap”

To attract and retain disabled talent, managers need to get better at understanding and implementing reasonable adjustments
[Article] [Personal Development]
View more
icon-hands-together-circle

The New Good Governance

The first priority for leaders and managers during a crisis is for their organisations to survive. However, looking longer term, this crisis may change forever what is expected of them and teams have of their bosses. Poor decision making during this period will not be quickly forgotten. All of us need to consider whether our skills and behaviours will equip us for ‘the new normal’.

Is your EDI native or adopted?

A fresh take on optimising your EDI strategy from CMI Singapore
[Article] []

These are the most exciting ideas in leadership today: Part 2

Leadership success is about having, and embracing, different perspectives. Check out these from the 2022 CMI MBOTY longlist
[Article] []

13 powerful calls to action from the CMI Women conference

We pulled together some of the best bits from the expert speakers at the first ever CMI Women conference
[Listicle] []

Managing smarter, not harder

Policing leadership guru Dr Peter Neyroud CBE CMgr CCMI on the science of prioritising limited resources
[Advice] []
View more

Get involved and join the CMI Community

Now, more than ever, we need managers and leaders to lead by example, share your tips and advice with our online community using #BetterManagers on social media.

Not yet part of CMI's Community as a Friend, Subscriber or Member? Take a look at the different ways to get involved and join the Community today.

Join the Community