Leading in the Covid-19 Crisis

Your resource portal for managing and leading your team through the Coronavirus crisis

The Covid-19 crisis has been and continues to be the ultimate test of management and leadership. In this extraordinarily stressful time, the value of great management and leadership is being demonstrated every day.

On this go-to portal, you’ll find the latest insights from CMI, alongside easy-to-find information to help you to manage yourself and your teams through uncertainty.

For our members, ManagementDirect is rich in content with tools, guidance and checklists to support workplace activity. Our Career Development Hub includes some great tools to boost your professional capabilities.

End Point Assessment partners will also find relative information on our EPA web page and in the CMI Partner Portal.

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Upcoming Events

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Knowledge Bank

CMI's management and leadership knowledge bank provides information and guidance for a range of topics.

The Better Managers Manual

Managing the New Normal

The #BetterManagers Manual offers a practical guide to navigating the impacts of Covid-19 for managers and leaders.

To support managers and leaders as they navigate this crisis - both for themselves and for those they manage - we have assembled a set of tried-and-tested tools and resources brought together through five key themes: flexible working; crisis management; mental health and wellbeing; the new employment landscape; and good governance.

Download the manual

CMI Better Managers Briefing

Each week our CEO, Ann Francke OBE, will be delivering a CMI #BetterManagers Briefing webinar to support the CMI family and wider community. These will be an opportunity to share challenges and advice as we embark on this challenging journey together. View the current and past videos here.

Get involved on social media using #BetterManagers

Watch previous briefings

Tools, templates and top tips

We know that the current situation will bring new challenges to everyone, which is why we are highlighting the positive steps that we can all take to navigate and adapt through these changes. Take a look at the resources.

We want to ensure that you have the information you need to manage your teams and organisation during these challenging times, let us know.

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Flexibility

Organisations have accepted the principle of flexible working for some time, but the Covid-19 crisis has accelerated its adoption and necessity for many. This rapid take-up has been an intensive stress-test for management practices that will needed if flexible working becomes more normalised post Coronavirus. But how can you implement flexible working for your team and work as effectively as you can by yourself?

Managing more flexibility: a Singapore perspective

With more employees making flexible working requests, use these tips and resources to successfully make the switch
[Article] []

Management in a crisis: derisking supply chains

With supply chains across the world enduring shortages and delays, is your supply chain prepared for the unexpected?
[Article] []

Should you let remote employees work remotely abroad? You decide

Flexible working has become the norm for many office workers. But it begs the question: just how flexible can you be?
[Article] []

Three big change management wins from the Covid pandemic

Organisations across the globe have had to innovate to survive during the pandemic. For some, it has meant big changes
[Case Study] []
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Crisis Management

While the Coronavirus pandemic is an unusual crisis with distinct characteristics, there are proven crisis management techniques that, if followed, will enable managers to step-up, support their organisation and team, and turn the crisis into a development opportunity to be ready and better equipped for the future.

Change management: a manager’s deep dive

Do you have the skills to succeed in today’s volatile environment? We take a closer look at core tools you need

[Advice] []

Leading through an existential crisis

Ahsan Gulabkhan CMgr had to step up to ensure the survival of Virgin Atlantic through twoincredibly difficult years
[Article] []

How managers can tackle loneliness in the workplace

Good management practices can reduce loneliness. Which of these skills do you have and what do you need to work on?
[Advice] []

Management in a crisis: derisking supply chains

With supply chains across the world enduring shortages and delays, is your supply chain prepared for the unexpected?
[Article] []
View more
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Mental Health & Wellbeing

Managers must quickly learn - and be trained in - a new set of management skills around empathy and emotional intelligence alongside ensuring that they are getting the support they need to build their own resilience.

How managers can tackle loneliness in the workplace

Good management practices can reduce loneliness. Which of these skills do you have and what do you need to work on?
[Advice] []

Managing neurodiversity in the workplace

Neurodivergent people can bring valuable skills to any workplace, as long as the working environment plays to their strengths
[Advice] []

Lone working: the dangers, and tools for coping

More people are finding themselves working alone. Here are some potential impacts and expert techniques for coping
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Social anxiety and how to manage it

For many, anxiety can have a distressing and debilitating impact. If you’re struggling, the experts at Kooth have some advice
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The New Employment Landscape

Many people will find their working and professional circumstances altered, honest and sometimes difficult conversations will need to take place. Managers need to ensure they know how to conduct them and feel supported in doing so.

Are you ready for the roles of the future?

Jobs of the future will be more attributes-focused than ever before. What are you doing to develop the qualities required?
[Article] [Personal Development]

What’s the best day of the week to come into the office? You decide

As workers continue to flow back to workplaces, we want to know which day is best to WFH? And which is best for the office?
[Article] [Productivity]

The cost of living squeeze: how are managers responding?

We asked CMI members how skyrocketing costs have been affecting finances – here’s what you told us…
[Article] []

How management consultancy arrived in Mongolia

Altantuya Altankhuu of the Mongolian Management Consultants’ Institute recalls how the industry began to flourish
[Blog] [Personal Development]
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The New Good Governance

The first priority for leaders and managers during a crisis is for their organisations to survive. However, looking longer term, this crisis may change forever what is expected of them and teams have of their bosses. Poor decision making during this period will not be quickly forgotten. All of us need to consider whether our skills and behaviours will equip us for ‘the new normal’.

Change management: a manager’s deep dive

Do you have the skills to succeed in today’s volatile environment? We take a closer look at core tools you need

[Advice] []

Why every entrepreneur needs to think about business ethics

No matter how big, strong or wealthy an entrepreneurial business is, it’s not sustainable if it operates unethically
[Article] [Personal Development]

“There are always opportunities if we make the right move in difficult times”

The pandemic challenges faced by China’s executive education sector can teach us a thing or two about business strategy
[Article] [Governance]

The cost of living squeeze: how are managers responding?

We asked CMI members how skyrocketing costs have been affecting finances – here’s what you told us…
[Article] []
View more

Get involved and join the CMI Community

Now, more than ever, we need managers and leaders to lead by example, share your tips and advice with our online community using #BetterManagers on social media.

Not yet part of CMI's Community as a Friend, Subscriber or Member? Take a look at the different ways to get involved and join the Community today.

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