Leading in the Covid-19 Crisis

Your resource portal for managing and leading your team through the Coronavirus crisis

The information below is kept under continuous review and is updated often, please be sure to check the COVID-19: guidance for employers and businesses from the Government for the latest updates.

The Covid-19 crisis is the ultimate test of management and leadership. In this extraordinarily stressful time, the value of great management and leadership is being demonstrated every day.

On this go-to portal, you’ll find the latest insights from CMI, alongside easy-to-find information to help you to manage yourself and your teams through uncertainty.

For our members, ManagementDirect is rich in content with tools, guidance and checklists to support workplace activity. Our Career Development Hub includes some great tools to boost your professional capabilities.

End Point Assessment partners will also find relative information on our EPA web page and in the CMI Partner Portal.

The Better Managers Manual

Managing the New Normal

The #BetterManagers Manual offers a practical guide to navigating the impacts of Covid-19 for managers and leaders.

To support managers and leaders as they navigate this crisis - both for themselves and for those they manage - we have assembled a set of tried-and-tested tools and resources brought together through five key themes: flexible working; crisis management; mental health and wellbeing; the new employment landscape; and good governance.

Download the manual

CMI Better Managers Briefing

Each week our CEO, Ann Francke OBE, will be delivering a CMI #BetterManagers Briefing webinar to support the CMI family and wider community. These will be an opportunity to share challenges and advice as we embark on this challenging journey together. View the current and past videos here.

Get involved on social media using #BetterManagers

Tools, templates and top tips

We know that the current situation will bring new challenges to everyone, which is why we are highlighting the positive steps that we can all take to navigate and adapt through these changes. Take a look at the resources.

We want to ensure that you have the information you need to manage your teams and organisation during these challenging times, let us know.

Hands holding a person


Organisations have accepted the principle of flexible working for some time, but the Covid-19 crisis has accelerated its adoption and necessity for many. This rapid take-up has been an intensive stress-test for management practices that will needed if flexible working becomes more normalised post Coronavirus. But how can you implement flexible working for your team and work as effectively as you can by yourself?


Crisis Management

While the Coronavirus pandemic is an unusual crisis with distinct characteristics, there are proven crisis management techniques that, if followed, will enable managers to step-up, support their organisation and team, and turn the crisis into a development opportunity to be ready and better equipped for the future.


Mental Health & Wellbeing

Managers must quickly learn - and be trained in - a new set of management skills around empathy and emotional intelligence alongside ensuring that they are getting the support they need to build their own resilience.


The New Employment Landscape

Many people will find their working and professional circumstances altered, honest and sometimes difficult conversations will need to take place. Managers need to ensure they know how to conduct them and feel supported in doing so.


The New Good Governance

The first priority for leaders and managers during a crisis is for their organisations to survive. However, looking longer term, this crisis may change forever what is expected of them and teams have of their bosses. Poor decision making during this period will not be quickly forgotten. All of us need to consider whether our skills and behaviours will equip us for ‘the new normal’.

Get involved and join the CMI Community

Now, more than ever, we need managers and leaders to lead by example, share your tips and advice with our online community using #BetterManagers on social media.

Not yet part of CMI's Community as a Friend, Subscriber or Member? Take a look at the different ways to get involved and join the Community today.