Knowledge and Insights

Welcome to CMI’s knowledge and insights hub. Here you’ll find practical guidance and resources to help you with the challenges managers face on a daily basis.

The hub is also home to our cutting-edge research and policy work, keeping you at the forefront of the discussions happening in the management profession.

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2315 entries found
Topic: Equality and Diversity

Sharon White: a new face and leadership style at John Lewis

As the first black woman to chair the iconic department store, Sharon White herself mirrors the landmark status of the brand

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1y+
Topic: Personal Development

Dealing with isolation as a manager

For many managers, the infamous proverb “it’s lonely at the top” rings true – but this needn’t be the case.

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Topic: Personal Development

Don’t Be Tied to Your Desk: a Talent Manager’s Advice for Young Professionals

Being engaged with your job is important, but don’t prioritise work over play.

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1y+
Topic: Productivity

How to be inclusive

It’s all well and good talking the inclusive talk, but do you walk the inclusive walk?

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Topic: Productivity

What are the boundaries of limitless holiday?

Annual leave is equal across the company, but will lifting the cap on holiday entitlement leave teams understaffed?

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Topic: Mental Health and Wellbeing

Avoid burning out in your first job

It’s natural to want to succeed at work – but you shouldn’t sacrifice your health to do so.

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Topic: Productivity

Don’t follow these trends

These business leaders share their most unconventional wisdom.

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Topic: Mental Health and Wellbeing

Your personal well-being check-in

Not feeling quite yourself? We’ve created a checklist to help you assess your mood and overall attitude to work.

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Topic: Difficult Conversations

Four body language tips to avoid misunderstanding

Here’s how to read the body language signs that other managers will miss.

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Topic: Difficult Conversations

How to settle workplace disputes: a legal mediator’s take

Dealing with conflicts and disputes in the office is one of the toughest tasks for a manager. Tips from professional mediator

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Topic: Difficult Conversations

How to Negotiate Pay, Perks and Promotions

If You’re Starting a New Job or Have an Upcoming Performance Review, It’s Important to Know How to Ask for What You Want.

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Topic: Difficult Conversations

Performance management: is the issue with them, or you?

If you’re concerned about an employee’s performance, it may be time for performance management.

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Influencing Management Practice

CMI’s mission is to increase the number and standard of professionally qualified managers. One way we deliver on this mission is to create industry-leading insights and resources, and make them accessible to the widest possible audience.

Within the knowledge and insights hub you’ll find resources which provide immediate guidance on the issues managers face everyday, and insights from inspiring leaders innovating in every sector and industry.

Research and Thought Leadership

Our research is helping managers understand what they can do to improve performance and productivity.

Campaigning and Advocacy

Learn about how CMI represents the views of UK managers and leaders at every level of national policy-making.