KNOWLEDGE AND INSIGHTS

Welcome to CMI’s knowledge and insights hub. Here you’ll find practical guidance and resources to help you with the challenges managers face on a daily basis.

The hub is also home to our cutting-edge research and policy work, keeping you at the forefront of the discussions happening in the management profession.

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2369 entries found
Topic: Difficult Conversations

The Exit Interview: Can, and Should, You Air Your Grievances?

When it comes to having an exit interview, how useful is it to unload your experiences?

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Topic: Difficult Conversations

Reporting discrimination at work: what crosses the line?

May have been in uncomfortable exchanges that leave you wondering if it’s discrimination or banter, when to inform manager.

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Topic: Personal Development

CMI’s guide to approaching your manager with a problem

It’s okay if you’re struggling with something at work – we’ve all been there – but when is it time to ask for help?

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Topic: Personal Development

Difficult conversations you’re likely to have in your first year at work

There will be some very difficult conversations early on in your career – here’s how to handle them.

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Topic: Personal Development

Five common difficult conversations and how to handle them

Managing conflict, resolving disputes, and handling difficult conversations are key management skills. How should you prepare

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Topic: Productivity

Management transformed: 19 leaders you need to know about

Getting rid of bosses, setting up self-managing teams, removing digital clatter, 19 leadership ideas shaping your future.

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Topic: Difficult Conversations

The most difficult conversation I’ve ever had

Difficult conversations are a part of management – three senior leaders share their worst.

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Topic: Difficult Conversations

Should I talk about my anxiety at work?

Managing and coping with anxiety at work is not easy but through open dialogue, may find overcoming obstacles become easier.

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Topic: Productivity

This changes everything

The secret to effective change is to stop believing you know where you’re headed.

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Topic: Personal Development

How You Can Make CPD Work for You

CPD might seem like a mysterious requirement, but it’s more straightforward than you think

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Topic: Personal Development

How To Create A Skills Plan

So, You’ve Identified Your Skills Gaps So You Can Further Your Development. How Do You Start Creating a Skills Plan?

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Topic: Personal Development

How to Give Yourself a Performance Review

You’ve got a performance appraisal coming up. Your line manager has conducted 360-degree feedback among colleagues as part of

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Influencing Management Practice

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