Resource: Hidden heroes Friday 22 May 2015 Share Share to LinkedIn Share to Facebook Share via email Your best talent is often hidden out of sight or sitting quietly on the sidelines. The best managers have a knack for spotting these diamonds in the rough, but how do they do it? Japan’s bullet train system is one of the most complex engineering triumphs of the 20th century. At one point in the 1980s, when Japan Railways East was expanding the network north of Tokyo, one of the new routes, which required drilling a vast tunnel beneath Tanigawa mountain, was delayed because of water seepage through the roof of the new tunnel. As the contractors pondered on how to address the problem, a maintenance worker (whose name has sadly been lost to history) piped up that the railway workers actually enjoyed drinking the fresh mountain spring water; he suggested that the railway bottle and sell it to supplement the costs of the build. Download Like this article? Why not share it. Share to LinkedIn Share to Facebook Share via email Topic: “It’s a miracle I survived”: one manager’s journey from crisis to Chartered success A near-death experience with Covid resulted in David Tazzini-Lloyd CMgr FCMI turning to CMI Read article Article Topic: Highlights – 9 July Psychological safety first: how culture can strengthen defences, teams and the future Read article Article Topic: Productivity Be careful not to misuse the term ‘workaholic’ The difference between work-life integration and workaholism must be identified Read article Article Topic: Workplace Culture Cyber attacks: Don’t point the finger Good managers make people feel comfortable to report when they click on a malicious link Read article Article Resource The information on this page is designed to help you to develop ever more compelling business proposals and presentations. Take a look at our selection of tools which could help support you. Members See More CMI Members have access to thousands of online learning and CPD resources. Learn more about our membership benefits Join The Community CMI offers a variety of flexible membership solutions, tailored to your needs. Find out more and get involved in the CMI community today.
